Hello, I have a problem. When printing a document .doc images are not printed. Only text is printed, and there is an empty space in place of the image. I searched for information on the Internet, but found nothing. Can you tell me how I can fix it?
OS version: windows 10 pro x64
App version: ONLYOFFICE Desktop Editors 7.5.1.23 (x64 exe)
Downloaded from: ONLYOFFICE website
Hey @Gennadiy 
Can I ask you to attach file to confirm the issue?
I haven’t encountered this issue before. I need the file to investigate.
I have a similar problem, all of my images are not printing. Here is my file, the bottle on page 1 does not print. I can send you the file. It won’t let me upload it.
Tom
Gas Laws Packet #2 Chapter12.2 12-14-23 fixed typos.pdf (638.1 KB)
Copy of Gas Laws Packet #2 Chapter12.2 12-14-23 fixed typos.docx (411 KB)
Hi Today, I edited this word doc and when I printed it not all of the pictures printed. For example, the Nalgene Bottle on page 1 did not print. Here are my files.
Gas Laws Packet #2 Chapter12.2 12-14-23 fixed typos.pdf (638.1 KB)
Copy of Gas Laws Packet #2 Chapter12.2 12-14-23 fixed typos.docx (411 KB)
Thank you for providing the files! 
Please clarify additional information:
- Should we test it on a .docx file?
- Does the PDF file also encounter printing issues?
- OS version
- ONLYOFFICE App version
- Printer model
- How are the printers connected, via USB or as a network device?
- If possible, confirm the print driver being used.
We truly appreciate you taking the time to document issues and provide descriptions. Thank you very much! 
Hi, i have same problem.
PDF print OK, but Onnly office without images
OS Windows 11 Edu
Xerox Versalink C7025
print
8 / 5 000
over the network
Xerox print aplication - auto install from windows store
Hello @Peter
If you don’t mind, I will join this thread as well.
Please clarify version of Desktop Editors and provide us with a test file where we can reproduce the situation.
Additionally, please check if the issue persists in the ‘Print to PDF’ scenario.
i have tried: two computers/notebooks Windows 11 Education, two printers: xerox c7100, c7025, printing over network,
version: ONLYOFFICE Desktop Editors, verzia 8.1.1.27 (x64 exe), images are not printed or printed poorly
Printing PDF is OK
I am sending a picture in the attachment, on the left a print via PDF, on the right a print via Onlyoffice Dokument
Hello @Peter
Is the situation related to any files? or specific ones? Please provide us with a test file.
I have sended via e-mail
because in this forum warning for me “New user cannot upload attachment”
I uploaded in Google Drive
PDF printing is OK, or via Libbre Office Writer
Dear @Peter
We’re trying to reproduce the situation, but no luck so far. We need additional information form your side:
- he exact printer model and its firmware version;
- the printer driver version;
- the exact version of the Desktop Editor and the guide that you used for the installation.
HI,
driver: Xerox VersaLink C7125 Color MFP PCL6
Version: 5.979.3.0N 2023.12.14
Software/firmware: Current Version: 69.14.1
Pro Windows 11 / 10 / 8.1 / 8 / 7 x64 - EXE VERSION
Hey @Peter
Thank you for the information you’ve provided!
- Could you please confirm the exact version of the OnlyOffice Desktop (EXE)?
Sometimes the version might not have been updated, and this could help us narrow down the issue.
