Hello, I have a problem. When printing a document .doc images are not printed. Only text is printed, and there is an empty space in place of the image. I searched for information on the Internet, but found nothing. Can you tell me how I can fix it?
OS version: windows 10 pro x64
App version: ONLYOFFICE Desktop Editors 7.5.1.23 (x64 exe)
Downloaded from: ONLYOFFICE website
Hey @Gennadiy
Can I ask you to attach file to confirm the issue?
I haven’t encountered this issue before. I need the file to investigate.
I have a similar problem, all of my images are not printing. Here is my file, the bottle on page 1 does not print. I can send you the file. It won’t let me upload it.
Tom
Gas Laws Packet #2 Chapter12.2 12-14-23 fixed typos.pdf (638.1 KB)
Copy of Gas Laws Packet #2 Chapter12.2 12-14-23 fixed typos.docx (411 KB)
Hi Today, I edited this word doc and when I printed it not all of the pictures printed. For example, the Nalgene Bottle on page 1 did not print. Here are my files.
Gas Laws Packet #2 Chapter12.2 12-14-23 fixed typos.pdf (638.1 KB)
Copy of Gas Laws Packet #2 Chapter12.2 12-14-23 fixed typos.docx (411 KB)
Thank you for providing the files!
Please clarify additional information:
- Should we test it on a .docx file?
- Does the PDF file also encounter printing issues?
- OS version
- ONLYOFFICE App version
- Printer model
- How are the printers connected, via USB or as a network device?
- If possible, confirm the print driver being used.
We truly appreciate you taking the time to document issues and provide descriptions. Thank you very much!