ONLYOFFICE Mobile: Documents
Do you want to: Report a bug
Device: Samsung Galaxy A11
OS version: Android 12
App version: 5.7.1
Mode: On Device
I was just about to try this application. When I started trying by opening three sample document files provided by OnlyOffice, the app got stuck at “Prepare to open” before finally not responding and then crashing. Reinstalling the app did not help. Please provide a solution. Thank you!
Here’s a screenshot when I’m finished reinstalling and trying to open one of these sample documents (in this screen I’m trying to open “OnlyOffice Sample Document.docx”)