Bug: not all style templates are visible in home menu

Desktop editors
1

Hi,
neither all standard styles nor any user defined styles are displayed in the home menu. As far as I know there is no other way to assign a style template to a pragraph.
It happens in v. 7.5 and 8.0. Screen resolution is 1280x1024

grafik
grafik907×184 16.9 KB

Best regards
Martin

OS version: Linux Mint 20.3 Una, base: Ubuntu 20.04 focal
App version: ONLYOFFICE Desktop Editors, Version 7.5.1.23 (flatpak)
and: version 8.0.0.99 (deb)

2

I experimented a little more and found out, that it must have to do with the document I imported into OnlyOffice. Most of the templates of the original file are now missing in the menu. They are still there somewhere, because they are shown in the context menu “Formatting as style → Update ”
grafik

3

Hi @ToxyLT :wave:
To better understand, could you provide a sample file that demonstrates the problem?

4

Hi Nikolas,
I loaded up a sample file (I had to export the original odt-file with LibreOffice to Word doc-file to be able to open it with OnlyOffice. Originally it had 36 pages with many pictures).
As you can see, only a small amount of styles are shown:

grafik
grafik882×235 30.4 KB

But the text is formatted in 4 different styles:
Rad_Überschrift1, Rad_Standard, Rad_Standard_klein anbd Rad_PLZ.
But you can see these styles only in the context menu (but can not assign it to the text):
grafik
Possibly it is a bug in the word file itself. At least I cannot reproduce this error with other (smaller) files.

Best regards
Martin
No_Styles.docx (30.3 KB)

5

Hey @ToxyLT

We require the original file in ODT format to compare it with the converted DOCX file.

6

Hi Nikolas,
I’m sorry, the original odt-file has 125MB and when I reduce it to the single page like my sample file, it is no problem to import it into OnlyOffice. So either it is the size of the file or there is a bug in the file. I think it is not necessary to investigate any deeper, what do you think?
Best regards
Martin

7

hey @ToxyLT :wave:
If you could provide us with the file for testing the issue, we would greatly appreciate it. We’ll make every effort to identify the problem and fix it.

8

I have the same problem uploading .docx from google docs mapped to gdrive under linux mint (I’m thinking of moving from google docs to onlyoffice workspace). My earlier documents work fine, created in google docs 2021 and earlier. The docs created in years 2022, 2023, and 2024 all have this problem. I noticed it as I uploaded because if I had ‘Dark Document’ set then the uploads looked blank but turning off ‘Dark Document’ they were then readable. The early google docs uploaded did not have this problem. Let me know if there is a solution I can use/quick fix. I have examples, but I’m a new user and can’t upload. Thanks!

9

Hey @ToxyLT :wave:

Thanks for the details, and we really appreciate you choosing OnlyOffice!

You should now be able to upload files. It would be awesome if you could share one of the problematic documents and maybe a quick video showing the steps you followed to reproduce the issue. That would really help us figure out what’s going on!

Looking forward to your upload!

10

Document A is downloaded directly from Google Docs to my PC. Document B is how it looks in onlyoffice after import.

Styles such as ‘Normal’ are missing and in particular if I have Dark Document theme turned on, the Document is unreadable until I turn the Dark theme off. I did notice looking at other Google Docs I downloaded but work that often the ‘Normal’ style is missing, but the ‘Dark Document’ setting works as expected.

I created the simple document in Google Docs. Uploaded to onlyoffice and the problem occurs. The documents I created in years 2021 and earlier do not have this problem. All documents I tried created in 2022 or later, all have this Dark Document issue. All documents seem to be missing styles such as ‘Normal’ but not always missing ‘Normal’.

Thanks for any help.

Bruce
A onlyoffice Missing styles in onlyoffice uploads.docx (6.5 KB)
B Google Docs Missing styles in onlyoffice uploads.docx (6.5 KB)

1 Like
11

One update. The issue with Dark Documents not showing in light mode goes away after an update to the document. So I put in a small change, let it version itself, and pull it back up and the Dark Documents theme now works as expected.

1 Like
12

@Ecurb :upside_down_face:
Thank you for the detailed information. We’ve forwarded the details regarding the missing styles issue to our team for investigation.

To better understand and diagnose the issue you’re experiencing with the “Dark Document” theme in onlyoffice, could you please provide a screen recording of the problem occurring?

Thank you for your help! :hugs:

1 Like
14

Steps: created a simple document in Google docs. Exported it by Download .docx. Uploaded it to onlyoffice. Image 1 shows the unedited document with ‘Dark Document’ enabled. Image 2 shows the unedited document with ‘Dark Document’ disabled.

1 Dark Document Enabled
1 Dark Document Enabled3478×580 72.2 KB

2 Dark Document Disabled
2 Dark Document Disabled3416×512 73.7 KB

Note. This problem goes away as soon as I edit the document and close it so it gets saved.

:slightly_smiling_face:

1 Like
17

Hello @Ecurb :hugs:

Thank you for your detailed report and for providing all the necessary information. We were able to reproduce the issue you’re experiencing, specifically regarding the bug where not all style templates are visible in the home menu. :handshake:

We are currently working on reproducing the problem with the Dark Document theme and will keep you updated on our progress. :ok_hand:

Thanks again for your patience and help!

1 Like
18

Let me know if I can do more.

My daily work driver is no longer Google Docs but my proxmox self hosted onlyoffice workspaces. Thanks for the great product.

Again, let me know how I can help.

19

Hello @Ecurb :handshake:

Thank you so much for your contribution to the development of ONLYOFFICE! If you encounter any bugs in the future, please don’t hesitate to reach out. Your detailed reports are incredibly valuable and help us improve the product.

To confirm, we have successfully reproduced the issue you described, specifically the incorrect application of the “Dark Document” mode in the .docx file created in Google Docs.

Unfortunately, I can’t provide a timeline for the fix just yet.

Thanks again for your support! :upside_down_face: