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What should I do, seek help

Hello @oucnetpost

Please provide more information about the case in general:

  • version of Document Server;
  • installation type of Document Server (Docker, DEB/RPM packages, exe);
  • host server OS and its version;
  • a link to the guide that you’ve followed to install Document Server;
  • whether you did any changes to the configs or not (if yes, then which).

I have same problem.
My OSType Debian12x64
OnlyOffice 8.0.0.99 deb-package.

Hello @StaZot

Please specify how did you install Desktop Editors. In general, what is scenario of issue reproduction?


By the way, you can try installing Desktop Editors in alternative way:

Hello,
I am having the same problem. Can you help me with this issue?

You are trying perform an action you do not have rights for.Please contact your Document Server administrator.