The chatGPT plugin function does not work properly

[Constantine]

Hello @Ventura

If you are experiencing the same problems as @brandy, please provide this information:

@Constantine

In general, does this issue occur when using Custom Request/Chat features only or all of them? Is it possible to record video demonstration of the issue for better visual understanding of it?

Also, have you tried checking quota on OpenAI side by performing any requests directly there?

Additionally, please let us know which product do you use, e.g. ONLYOFFICE Docs, Desktop Editors, etc, and its version.

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@Ventura

OnlyOffice can’t remove the plugin too!

Please provide more details on how do you approach removing of ChatGPT plugin, i.e. step-by-step scenario, for better understanding of your actions.

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As I can see, you have also created separate thread for the issues with plugin. However, it does not mention requested information:

ChatGPT plugin Error/Bug

I installed the ChatGPT plugin through the plugin manager and it didn’t work correctly (even after restarting office). The ChatGPT menu button did not open the plugin window on the left. When right clicking (context menu) and selecting “settings” I added the generated OpenAI API key and it didn’t work too. I also tried “custom request” and “chat” in the context menu and got the “quota exceeded” error. So I decide to remove the plugin and reinstall it. However, when removing the plugin, the “W…