Spreadcheat slow loading and other issues

Workspace
1

We posted a topic a few days ago, but for some reason it no longer appears, so we’re reposting it in the hope of getting some help.

We’re encountering some problems loading spreadcheat files, in particular loading that can take several minutes when several users are connected.

This problem occurred on both Windows and Linux versions of Workspace Community.

Just after a fresh installation, everything works perfectly, but as soon as several users log on, this issue of slowness starts to appear, and finally the file ends up being damaged - for example, some locked cells can no longer be unlocked to modify them.

For the Linux installation, we used the script from this guid

here are the log files
https://drive.google.com/drive/u/1/folders/1j440l4PkDjwh4ejIzTEgSlgP71PXpy4R

and here the devTools Console/Network screenshots and the spreadcheat we use
https://drive.google.com/drive/folders/1M_qxkf5JXUlLYOs82wjjXBo8JesYdHyk?usp=sharing

The hardware configuration is an I7 13th gen workstation with 32 GB ram.
Linux is installed on a VM with 8 core, 150 GB disk , 16G Ram and 8 Gb Swap
document server version 8.3.3-18
We don’t use proxy

Thanks in advance for any help

2

Hello @Sam_D

Are you referring to this topic? Issue loading sheet files and collaborative working

If so, I can see that additional details were requested there. I would kindly ask you to continue communication there to avoid creating duplicate of topics.

3

Hi and thanks for answering
my colleague created the original topic but can’t reply anymore, he sent the requested details by private message but didn’t receive a response, so I created this topic myself

I’ll post the requested details on the original topic

Thank you

4

Thanks. I am closing this topic as a duplicate.