Login loop through Webdav

Do you want to: Report a bug

For bug reports, provide the steps to reproduce and if possible a minimal demo of the problem:

Anytime I try to connect to Workspace through Webdav I get a login loop. I enter the correct details and it asks me for login over and over. Tried on Windows Server/Windows 10/macOS over the Internet and also locally, same result.

Community Server/Control Panel version: 12.7.0.1936 / 3.5.3.538

Type of installation of Workspace (docker, deb/rpm, exe, please point us to the installation guide that you used as well): Docker

OS: Ubuntu 24.04

Any relevant details about the situation. If you’ve modified configuration files or are using a proxy server that might affect the situation, please mention it. You can also attach images and videofile to the post (or to place them to external storage):

I’m using an Apache2 reverse proxy but whenever I try locally without going through the proxy I get the same result. Stuck on login prompt:

Hello @ssergiio :handshake:

Thank you for reaching out and providing detailed information about the issue you’re encountering with the WebDAV connection. To better assist you in resolving this, I would like to ask a few clarifying questions and suggest some troubleshooting steps:

  1. Official Guide: Did you follow the official guide for configuring WebDAV with ONLYOFFICE? Here is the link: Configuring WebDAV. Please make sure all steps were followed correctly.

  2. Docker Network Settings: Could you check if the network settings of your Docker container are interfering with WebDAV operations? You might need to adjust specific access rules.

  3. Firewall and Security Settings: Ensure that the firewall settings or other security configurations on your Ubuntu server and Docker are not blocking WebDAV connections.

  4. Using a Different Client: Try using a different client to connect to your Workspace via WebDAV to see if the problem persists across different clients.

  5. Forum Discussion: I also recommend checking out a discussion on the ONLYOFFICE forum where other users have shared their experiences with similar issues: ONLYOFFICE Forum.

Please let us know the results or provide any additional information if the problem continues.

Hello @Nikolas!
I have the same error
After 3 attempts to authorize, the Onlyoffice return an error - “Access denied”

I checked firewall, network, WinSCP client but the error still occurs.

  1. Architecture: HAProxy + Onlyoffice (Docker)
  2. Network
    a) Container - no firewall or enhanced security
    networks:
    onlyoffice:
    driver: ‘bridge’

b) HAProxy settings
use_backend office if { req.hdr(host) -i onlyoffice.local.test}
backend office
mode http
acl existing-x-forwarded-host req.hdr(X-Forwarded-Host) -m found
acl existing-x-forwarded-proto req.hdr(X-Forwarded-Proto) -m found
http-request add-header X-Forwarded-Host %[req.hdr(Host)] unless existing-x-forwarded-host
http-request add-header X-Forwarded-Proto https unless existing-x-forwarded-proto
server office 192.168.0.222:443 check ssl verify none

Hello @Skif

Unfortunately, at the moment, I can only provide the information available on the forum and share a link to a similar discussion:

Forum Post: Internal WebDAV for ONLYOFFICE Workspace

Additionally, there is a GitHub thread that includes possible solutions to related issues:
GitHub Issue: CommunityServer #489 - Suggested Solutions

I hope these resources will be helpful.

Hello @Nikolas

Thx for link.
Went to study