Error in documents shared with me on doc server

Hi @Nikolas,

After the upgrade problem I shared in this link, we are using the Community edition without a problem. However, I noticed a problem with the documents shared with me.

  • When I click on it, I get an error: “Provider id not found or you have no access”
  • The selected file opens when clicking the new file badge that shows the new documents and selecting a file from the list.
  • The Documents module opens and the same error message appears on the screen when I try to return to the file location from the file menu in the opened documents.
  • The shared files can not be accessible after that because the new file badge disappears after opening the shared document.

I found nothing in Windows Event Viewer or the application’s logs. I wonder if a field was missing in the database tables during the update.

Since I couldn’t find a similar question in the forum, I wanted to ask you directly.

Can you suggest to me something to find a solution?

Thanks,