Double letters with Bluethooth keyboard

Mobile apps
1

ONLYOFFICE Mobile: Documents
Device: Xiaomi Pad 5
OS version: MIUI Pad Global 14.0.7.0
App version: 7.5.0.128
Mode: On Device

I have the problem when I write with my Bluethooth keyboard always come 2 letters although I make only one stroke.

I don’t have this problem in other apps.
Restarting my taplet and reinstalling the Onlyoffice has brought nothing

2

hi @David_Leu
Could you please reproduce the issue and provide us with video file?

3
1 Like
4

@David_Leu
Could you please specify the model of your Bluetooth keyboard?

6

4smart GmbH
Model:4S463124
Bluetooth V.3.0

This problem does not occur on Samsung phone
Galaxy A53 5G
One UI-Version 5.1

1 Like
7

Thank you for the info! :handshake:
We are checking the situation.
I will let you know when I get something.

8

Hello, @David_Leu we have logged a bug for this issue. We will do our best to address it in upcoming releases. :handshake:

Thank you for providing detailed information.

10

I’ve this problem too with Magic Keyboard on Huawei Matepad (Harmony OS 4), OnlyOffice 8.1.1

11

Same Problem with OnePlus Pad 2 with the official keyboard and openoffice document version 8.1.2, build 566, SDK 8.1.1.25

12

Hey @briani_davide @DonnerGunther :wave:

Thank you for sharing the keyboard models and app versions.
We’ve added this information to the bug. We’ll let you know as soon as the issue is resolved!

1 Like
14

Is there any update on this bug, I have same problem with Lenovo M11 tablet, physical wired USB keyboard and my bluetooth keyboard.

15

Hello @lylemix

We are still working on it. Once any news come up, we will notify you.
Sorry for inconvenience.