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Critical Bug in Zotero Plugin for ONLYOFFICE

Dear ONLYOFFICE Support Team,

I hope this message finds you well. My name is Stefanos Stavrianos, and I am a senior graduate student in the Department of Agricultural Economics & Development at the School of Applied Economics and Social Sciences. I am also a member of the European Association of Agricultural Economists (EAAE). I am currently in the final stages of my Master’s thesis research and am utilizing ONLYOFFICE for this critical work.

I am writing to bring to your attention a significant issue with the Zotero plugin integration within ONLYOFFICE. Specifically, the plugin is failing to implement changes to recognized academic bibliography styles, such as APA and Chicago, despite these styles being explicitly selected within the Zotero menu.

Sequence of Events:

  1. I navigate to the Zotero menu within ONLYOFFICE.
  2. I select a specific academic bibliography style, such as APA or Chicago.
  3. Despite confirming the change, the citations within the document remain incorrectly formatted, thus not adhering to the chosen academic style.
  4. The inability to correctly format my citations and bibliography according to standard academic styles is severely disrupting my research work. The timing is particularly problematic as I am at a critical juncture in the completion of my Master’s thesis.

Given the essential role that ONLYOFFICE plays in the academic community, particularly in the development and presentation of scholarly work, I kindly urge you to investigate this matter urgently. I am more than willing to participate in any diagnostic efforts, including providing additional information, logs, or screenshots that might be required to address the issue.

Thank you for your immediate attention to this pressing matter. I look forward to your prompt response and am optimistic that a resolution will be achieved expediently.

Stefanos Stavrianos

Hello @stefanstavrianos
Would you mind providing us with video file while you’re reproducing the situation step-by-step? We will be grateful for this additional information.

Thank you very much, @Alexandre , for your prompt attention to my issue. I’ve attempted to upload a video file here to illustrate the problem more clearly, but for some reason, the upload was unsuccessful. Instead, I’ve uploaded the video to MEGA Cloud, and I’m providing the link for you below. In the video, you’ll notice that I’m unable to change the bibliography style, despite following the usual procedures.

I am not a programmer by profession, but given the critical nature of this issue for my academic work, I would greatly appreciate it if you could guide me through the steps to fix the plugin’s code. I genuinely enjoy using ONLYOFFICE and hope this issue can be swiftly resolved.

Hello @stefanstavrianos
Probably I have missed something. I have added a book from your video file to my web library during test attempts. In my tests different Styles change the text as it’s expected. I went to Zotero library itself and checked out how Bibliography looks there. It matches how data is inserted into the document.
Probably I have misunderstood your scenario. Please clarify what exactly is going wrong.


Thank you very much @Alexandre! When I open a file from the Personal Cloud ONLYOFFICE via a browser (such as Brave), the reference style changes. However, when I access the file through the local ONLYOFFICE application, the reference style does not change. I have encountered this issue with both the APT and SNAP installations. I am working on linux (ZorinOs). Also, check this plugin error. There is this error only when I open a file from the personal cloud at onlyoffice desktop editors.

Hello @stefanstavrianos

have encountered this issue with both the APT and SNAP installations.

We are trying to reproduce the situation. I will update this thread when we have something to share.

Also, check this plugin error. There is this error only when I open a file from the personal cloud at onlyoffice desktop editors.

Do I understand the issue scenario right? Click on Plugin Manager > 404 error entry. Is there any proxy server or firewall in front of your PC?
Update: the situation with the Plugin Manager has been reproduced (scenario: connect Desktop app to Personal > open Plugin Manager). We are investigating the situation.

Thank you very much @Alexandre for your prompt attention to the issues I’ve raised concerning the reference style changes and the Plugin Manager error in the ONLYOFFICE Desktop Editors. I appreciate your efforts in attempting to reproduce the situation and look forward to any updates you may have to share.

You have understood the issue scenario correctly; I do encounter a 404 error when clicking on Plugin Manager. Regarding your query about a proxy server or firewall, there is no such setup in front of my PC that could be causing this issue.

Again, thank you for taking the time to investigate these matters. Your assistance is invaluable as I am at a critical stage of my academic work and rely heavily on the ONLYOFFICE Desktop Editors.

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