Also attaching the folder structure and logs that you asked me before for both computers. Also, I want to note that onlyoffice-server container haven’t volumes. It means that after container reloading - the file system of the container will be reset to the initial statement. It is why you will have 4 logs. 2 computers, and 2 tests sessions in each. Each test session have two tests inside. 8 tests in total. Each log contains info from 2 tests. After each test session, I change the settings of onlyoffice-server container via the environment variable of the container (JWT_ENABLED: false/true)
Test session 1:
- JWT disabled, extra server setting for the nextcloud (Дополнительные настройки сервера) is also disabled.
- JWT disabled and used extra settings for the nextcloud.
Screenshot below is from computer 1.
Test session 2:
- JWT enabled, the extra server setting for the nextcloud (Дополнительные настройки сервера) is disabled.
- JWT enabled, used extra settings for the nextcloud.
Computer 1, Test session 1.
root@0f77896e0227:/# cd /var/log/onlyoffice/documentserver/ ; ls -la
total 20
drwxr-xr-x 5 ds ds 4096 Feb 28 10:15 .
drwxr-xr-x 4 ds ds 4096 Feb 28 10:15 ..
drwxr-xr-x 2 ds ds 4096 Feb 28 10:15 converter
drwxr-xr-x 2 ds ds 4096 Feb 28 10:15 docservice
drwxr-xr-x 2 ds ds 4096 Feb 28 10:15 metrics
-rw-r--r-- 1 root root 0 Feb 28 10:15 nginx.error.log
root@0f77896e0227:/var/log/onlyoffice/documentserver# cd converter/ ; ls -la
total 16
drwxr-xr-x 2 ds ds 4096 Feb 28 10:15 .
drwxr-xr-x 5 ds ds 4096 Feb 28 10:15 ..
-rw-r--r-- 1 root root 0 Feb 28 10:15 err.log
-rw-r--r-- 1 root root 4771 Feb 28 10:19 out.log
root@0f77896e0227:/var/log/onlyoffice/documentserver/converter# cat out.log
[2023-02-28T10:15:46.950] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-02-28T10:15:46.961] [WARN] [localhost] [docId] [userId] nodeJS - worker 694 started.
[2023-02-28T10:15:46.963] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-02-28T10:16:17.793] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-02-28T10:16:17.800] [WARN] [localhost] [docId] [userId] nodeJS - worker 863 started.
[2023-02-28T10:16:17.802] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-02-28T10:19:47.444] [ERROR] [localhost] [conv_check_23617926_docx] [userId] nodeJS - error downloadFile:url=http://nextcloud.local/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.FasF9JGfxOAcfX89a0yTez9-yrX9LlhfvkB62ewgfrs;attempt=1;code:undefined;connect:undefined Error: Error response: statusCode:404; headers:{"server":"nginx","date":"Tue, 28 Feb 2023 10:19:47 GMT","content-type":"text/html; charset=utf-8","transfer-encoding":"chunked","connection":"keep-alive","vary":"Accept-Encoding","content-security-policy":"default-src 'none'","x-content-type-options":"nosniff","content-encoding":"gzip"};
at Request.fResponse (/snapshot/server/build/server/Common/sources/utils.js)
at Request.emit (events.js:400:28)
at Request.onRequestResponse (/snapshot/server/build/server/Common/node_modules/request/request.js:1059:10)
at ClientRequest.emit (events.js:400:28)
at HTTPParser.parserOnIncomingClient (_http_client.js:647:27)
at HTTPParser.parserOnHeadersComplete (_http_common.js:127:17)
at Socket.socketOnData (_http_client.js:515:22)
at Socket.emit (events.js:400:28)
at addChunk (internal/streams/readable.js:293:12)
at readableAddChunk (internal/streams/readable.js:267:9)
at Socket.Readable.push (internal/streams/readable.js:206:10)
at TCP.onStreamRead (internal/stream_base_commons.js:188:23)
[2023-02-28T10:19:48.456] [ERROR] [localhost] [conv_check_23617926_docx] [userId] nodeJS - error downloadFile:url=http://nextcloud.local/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.FasF9JGfxOAcfX89a0yTez9-yrX9LlhfvkB62ewgfrs;attempt=2;code:undefined;connect:undefined Error: Error response: statusCode:404; headers:{"server":"nginx","date":"Tue, 28 Feb 2023 10:19:48 GMT","content-type":"text/html; charset=utf-8","transfer-encoding":"chunked","connection":"keep-alive","vary":"Accept-Encoding","content-security-policy":"default-src 'none'","x-content-type-options":"nosniff","content-encoding":"gzip"};
at Request.fResponse (/snapshot/server/build/server/Common/sources/utils.js)
at Request.emit (events.js:400:28)
at Request.onRequestResponse (/snapshot/server/build/server/Common/node_modules/request/request.js:1059:10)
at ClientRequest.emit (events.js:400:28)
at HTTPParser.parserOnIncomingClient (_http_client.js:647:27)
at HTTPParser.parserOnHeadersComplete (_http_common.js:127:17)
at Socket.socketOnData (_http_client.js:515:22)
at Socket.emit (events.js:400:28)
at addChunk (internal/streams/readable.js:293:12)
at readableAddChunk (internal/streams/readable.js:267:9)
at Socket.Readable.push (internal/streams/readable.js:206:10)
at TCP.onStreamRead (internal/stream_base_commons.js:188:23)
[2023-02-28T10:19:49.465] [ERROR] [localhost] [conv_check_23617926_docx] [userId] nodeJS - error downloadFile:url=http://nextcloud.local/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.FasF9JGfxOAcfX89a0yTez9-yrX9LlhfvkB62ewgfrs;attempt=3;code:undefined;connect:undefined Error: Error response: statusCode:404; headers:{"server":"nginx","date":"Tue, 28 Feb 2023 10:19:49 GMT","content-type":"text/html; charset=utf-8","transfer-encoding":"chunked","connection":"keep-alive","vary":"Accept-Encoding","content-security-policy":"default-src 'none'","x-content-type-options":"nosniff","content-encoding":"gzip"};
at Request.fResponse (/snapshot/server/build/server/Common/sources/utils.js)
at Request.emit (events.js:400:28)
at Request.onRequestResponse (/snapshot/server/build/server/Common/node_modules/request/request.js:1059:10)
at ClientRequest.emit (events.js:400:28)
at HTTPParser.parserOnIncomingClient (_http_client.js:647:27)
at HTTPParser.parserOnHeadersComplete (_http_common.js:127:17)
at Socket.socketOnData (_http_client.js:515:22)
at Socket.emit (events.js:400:28)
at addChunk (internal/streams/readable.js:293:12)
at readableAddChunk (internal/streams/readable.js:267:9)
at Socket.Readable.push (internal/streams/readable.js:206:10)
at TCP.onStreamRead (internal/stream_base_commons.js:188:23)
root@0f77896e0227:/var/log/onlyoffice/documentserver/converter# cd .. ; cd docservice/ ; ls -la
total 12
drwxr-xr-x 2 ds ds 4096 Feb 28 10:15 .
drwxr-xr-x 5 ds ds 4096 Feb 28 10:15 ..
-rw-r--r-- 1 root root 0 Feb 28 10:15 err.log
-rw-r--r-- 1 root root 1766 Feb 28 10:16 out.log
root@0f77896e0227:/var/log/onlyoffice/documentserver/docservice# cat out.log
[2023-02-28T10:15:47.333] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2023-02-28T10:15:47.334] [WARN] [localhost] [docId] [userId] nodeJS - Set services.CoAuthoring.token.enable.browser, services.CoAuthoring.token.enable.request.inbox, services.CoAuthoring.token.enable.request.outbox in the Document Server config to prevent an unauthorized access to your documents and the substitution of important parameters in ONLYOFFICE Document Server requests.
[2023-02-28T10:15:47.336] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2023-02-28T10:15:47.431] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 7.3.0. Build: 184
[2023-02-28T10:16:16.228] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2023-02-28T10:16:16.229] [WARN] [localhost] [docId] [userId] nodeJS - Set services.CoAuthoring.token.enable.browser, services.CoAuthoring.token.enable.request.inbox, services.CoAuthoring.token.enable.request.outbox in the Document Server config to prevent an unauthorized access to your documents and the substitution of important parameters in ONLYOFFICE Document Server requests.
[2023-02-28T10:16:16.231] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2023-02-28T10:16:16.272] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 7.3.0. Build: 184
root@0f77896e0227:/var/log/onlyoffice/documentserver/metrics# cd .. ; cd metrics/ ; ls -la
total 12
drwxr-xr-x 2 ds ds 4096 Feb 28 10:15 .
drwxr-xr-x 5 ds ds 4096 Feb 28 10:15 ..
-rw-r--r-- 1 root root 0 Feb 28 10:15 err.log
-rw-r--r-- 1 root root 100 Feb 28 10:15 out.log
root@0f77896e0227:/var/log/onlyoffice/documentserver/metrics# cat out.log
28 Feb 10:15:46 - [655] reading config file: ./config/config.js
28 Feb 10:15:46 - server is up INFO
root@0f77896e0227:/var/log/onlyoffice/documentserver/metrics#
Computer 1, Test session 2
root@985c935d00a2:/# cd /var/log/onlyoffice/documentserver/
root@985c935d00a2:/var/log/onlyoffice/documentserver# ls -la
total 20
drwxr-xr-x 5 ds ds 4096 Feb 28 10:29 .
drwxr-xr-x 4 ds ds 4096 Feb 28 10:28 ..
drwxr-xr-x 2 ds ds 4096 Feb 28 10:29 converter
drwxr-xr-x 2 ds ds 4096 Feb 28 10:29 docservice
drwxr-xr-x 2 ds ds 4096 Feb 28 10:29 metrics
-rw-r--r-- 1 root root 0 Feb 28 10:29 nginx.error.log
root@985c935d00a2:/var/log/onlyoffice/documentserver# cd converter/ ; ls -la
total 16
drwxr-xr-x 2 ds ds 4096 Feb 28 10:29 .
drwxr-xr-x 5 ds ds 4096 Feb 28 10:29 ..
-rw-r--r-- 1 root root 0 Feb 28 10:29 err.log
-rw-r--r-- 1 root root 4777 Feb 28 10:32 out.log
root@985c935d00a2:/var/log/onlyoffice/documentserver/converter# cat out.log
[2023-02-28T10:29:01.889] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-02-28T10:29:01.898] [WARN] [localhost] [docId] [userId] nodeJS - worker 693 started.
[2023-02-28T10:29:01.900] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-02-28T10:29:33.901] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-02-28T10:29:33.909] [WARN] [localhost] [docId] [userId] nodeJS - worker 862 started.
[2023-02-28T10:29:33.910] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-02-28T10:32:56.547] [ERROR] [localhost] [conv_check_1803740406_docx] [userId] nodeJS - error downloadFile:url=http://nextcloud.local/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.qnG99hPCHXLu_MrlEv0oaFPRFBcARJR8PCsvUDnh8Yc;attempt=1;code:undefined;connect:undefined Error: Error response: statusCode:404; headers:{"server":"nginx","date":"Tue, 28 Feb 2023 10:32:56 GMT","content-type":"text/html; charset=utf-8","transfer-encoding":"chunked","connection":"keep-alive","vary":"Accept-Encoding","content-security-policy":"default-src 'none'","x-content-type-options":"nosniff","content-encoding":"gzip"};
at Request.fResponse (/snapshot/server/build/server/Common/sources/utils.js)
at Request.emit (events.js:400:28)
at Request.onRequestResponse (/snapshot/server/build/server/Common/node_modules/request/request.js:1059:10)
at ClientRequest.emit (events.js:400:28)
at HTTPParser.parserOnIncomingClient (_http_client.js:647:27)
at HTTPParser.parserOnHeadersComplete (_http_common.js:127:17)
at Socket.socketOnData (_http_client.js:515:22)
at Socket.emit (events.js:400:28)
at addChunk (internal/streams/readable.js:293:12)
at readableAddChunk (internal/streams/readable.js:267:9)
at Socket.Readable.push (internal/streams/readable.js:206:10)
at TCP.onStreamRead (internal/stream_base_commons.js:188:23)
[2023-02-28T10:32:57.555] [ERROR] [localhost] [conv_check_1803740406_docx] [userId] nodeJS - error downloadFile:url=http://nextcloud.local/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.qnG99hPCHXLu_MrlEv0oaFPRFBcARJR8PCsvUDnh8Yc;attempt=2;code:undefined;connect:undefined Error: Error response: statusCode:404; headers:{"server":"nginx","date":"Tue, 28 Feb 2023 10:32:57 GMT","content-type":"text/html; charset=utf-8","transfer-encoding":"chunked","connection":"keep-alive","vary":"Accept-Encoding","content-security-policy":"default-src 'none'","x-content-type-options":"nosniff","content-encoding":"gzip"};
at Request.fResponse (/snapshot/server/build/server/Common/sources/utils.js)
at Request.emit (events.js:400:28)
at Request.onRequestResponse (/snapshot/server/build/server/Common/node_modules/request/request.js:1059:10)
at ClientRequest.emit (events.js:400:28)
at HTTPParser.parserOnIncomingClient (_http_client.js:647:27)
at HTTPParser.parserOnHeadersComplete (_http_common.js:127:17)
at Socket.socketOnData (_http_client.js:515:22)
at Socket.emit (events.js:400:28)
at addChunk (internal/streams/readable.js:293:12)
at readableAddChunk (internal/streams/readable.js:267:9)
at Socket.Readable.push (internal/streams/readable.js:206:10)
at TCP.onStreamRead (internal/stream_base_commons.js:188:23)
[2023-02-28T10:32:58.562] [ERROR] [localhost] [conv_check_1803740406_docx] [userId] nodeJS - error downloadFile:url=http://nextcloud.local/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.qnG99hPCHXLu_MrlEv0oaFPRFBcARJR8PCsvUDnh8Yc;attempt=3;code:undefined;connect:undefined Error: Error response: statusCode:404; headers:{"server":"nginx","date":"Tue, 28 Feb 2023 10:32:58 GMT","content-type":"text/html; charset=utf-8","transfer-encoding":"chunked","connection":"keep-alive","vary":"Accept-Encoding","content-security-policy":"default-src 'none'","x-content-type-options":"nosniff","content-encoding":"gzip"};
at Request.fResponse (/snapshot/server/build/server/Common/sources/utils.js)
at Request.emit (events.js:400:28)
at Request.onRequestResponse (/snapshot/server/build/server/Common/node_modules/request/request.js:1059:10)
at ClientRequest.emit (events.js:400:28)
at HTTPParser.parserOnIncomingClient (_http_client.js:647:27)
at HTTPParser.parserOnHeadersComplete (_http_common.js:127:17)
at Socket.socketOnData (_http_client.js:515:22)
at Socket.emit (events.js:400:28)
at addChunk (internal/streams/readable.js:293:12)
at readableAddChunk (internal/streams/readable.js:267:9)
at Socket.Readable.push (internal/streams/readable.js:206:10)
at TCP.onStreamRead (internal/stream_base_commons.js:188:23)
root@985c935d00a2:/var/log/onlyoffice/documentserver/converter# cd .. ; cd docservice/ ; ls -la
total 12
drwxr-xr-x 2 ds ds 4096 Feb 28 10:29 .
drwxr-xr-x 5 ds ds 4096 Feb 28 10:29 ..
-rw-r--r-- 1 root root 0 Feb 28 10:29 err.log
-rw-r--r-- 1 root root 1000 Feb 28 10:29 out.log
root@985c935d00a2:/var/log/onlyoffice/documentserver/docservice# cat out.log
[2023-02-28T10:29:02.254] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2023-02-28T10:29:02.257] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2023-02-28T10:29:02.359] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 7.3.0. Build: 184
[2023-02-28T10:29:32.331] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2023-02-28T10:29:32.334] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2023-02-28T10:29:32.374] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 7.3.0. Build: 184
root@985c935d00a2:/var/log/onlyoffice/documentserver/docservice# cd .. ; cd metrics/ ; ls -la
total 12
drwxr-xr-x 2 ds ds 4096 Feb 28 10:29 .
drwxr-xr-x 5 ds ds 4096 Feb 28 10:29 ..
-rw-r--r-- 1 root root 0 Feb 28 10:29 err.log
-rw-r--r-- 1 root root 100 Feb 28 10:29 out.log
root@985c935d00a2:/var/log/onlyoffice/documentserver/metrics# cat out.log
28 Feb 10:29:01 - [654] reading config file: ./config/config.js
28 Feb 10:29:01 - server is up INFO
root@985c935d00a2:/var/log/onlyoffice/documentserver/metrics#