Both servers are Win2k19. Both servers can resolve each others name. The online video instructions for integration instructions is different from the latest version.
I have tried just the dns-name and IP in all boxes. The message “Loading, please wait” never goes away. I am unable to go further.
Probably this issue is related to your other topic where DS doesn’t work properly. Let’s focus on DS checking first in your second topic: Sample Data from OnlyOffice Docs never completely opens to edit
Your solution worked, it was due to the security and version. Everything is now functioning. Thank you.