I started an onlyoffice docker server on the server. Sometimes I can’t open documents. I found that there is an x2t process running on the server, which blocks the operation of opening other documents until x2t ends. Under what circumstances will x2t be started? And why will it block other operations? Are there any suggestions for parallel or distributed deployment?
Thank you!
Hello @Adam11
Please share more details:
- version of Document Server;
- whether you are experiencing issues when accessing files from integrated test example or any other source;
- whether you see any errors in the editor interface when document can’t be opened, if so, please share screenshots;
- how exactly you’ve found out that x2t service blocks other operations.
In general, please describe the scenario of your work for better understanding.
- version: 7.2, docker installed on the Linux Server. I connect to the document server through the vue front end and display the document;
- Only one document server is running for viewing or editing files. I can still open the welcome page when I encounter this problem;
- No other errors are returned, just the file cannot be opened and there is no loading progress percentage;
- This error doesn’t happen often. At first I thought it was the document server crash, so I restarted the service every day. However, I encountered this problem several times later. By chance I found that when this problem occurred, there was an x2t service in the system process. After x2t ended, the file could be opened normally.
Please note that this version is outdated. I recommend pulling latest image and running it to see if the same behavior happens with it.
Ok, I will upgrade to the latest version.
Thanks!
Looking forward to it.