I use the doc cloud(deploy the same problem myself) and when the open document is around 19mb, the local browser opens 3 or 5 and there are black squares or text confusion
Please forgive me, the document is internal and cannot be provided
I use the doc cloud(deploy the same problem myself) and when the open document is around 19mb, the local browser opens 3 or 5 and there are black squares or text confusion
Please forgive me, the document is internal and cannot be provided
hi @hufei
Could you please clarify whether the issue is specific to one document, or if it occurs with any large documents?
It’s the same file and it’s about 19mb up and the black blocks in the file are a lot of mathematical symbols, but they don’t always have to be black blocks and sometimes they’re blank, so if you can’t reproduce the problem you can give me an email address and I’ll send you the file
We can contact you through private messages on the forum!
(I sent you a message in PM)
We reproduced these problems and added the bugs to our internal tracking system.
We appreciate your assistance and bug report for product improvement!
I’m glad you found the problem and look forward to your fix