When I use documentserver version 7.1, I cannot edit and save doc format files

Docs
1

When I use the instance service, I cannot upload a doc format file. It prompts that the file cannot be converted to OOXML format.The specific situation is as shown in the figure：
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The service I use is version 7.2, exe under window system

1 Like
2

Hi, please install the latest update of the Document Server (7.5.1) and check if the issue is reproduced. If it is, provide an example file.

3

After installing version 7.5, this problem still occurs
This is my test file，Sorry, I can’t upload test files because I’m a new user
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4

You can upload a file to some hosting and send me the download link.

5

1.doc (19.5 KB)

This is the document I used to test

6

This file is converted and opened with no error on the version 7.5.1 of the Document Server.

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image2049×901 44.6 KB

7

I kind of know what’s going on, but I have another question
I would like to ask whether the different versions of the api.js file used by the front-end in different versions of the onlyifficedocumentserver service will have any impact.

8

Could you elaborate? Do you modify the api.js file?