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DocSpace version: 2.6
Type of installation of the DocSpace deb/rpm / Official guide
OS: Ubuntu 22.04
Browser version: 130.0 (64-bit)
Additional information: After transfering DNS managment to Cloudflare the DocSpace webUI does not load with the following error.
" Application error: a server-side exception has occurred (see the server logs for more information).
Digest: 3576187290"
I double checked that i have all records configured correctly. On the server i get this error,
" at System.Convert.FromBase64String(String s)
at ASC.Security.Cryptography.InstanceCrypto.Decrypt(String data)
at ASC.Core.Security.Authentication.CookieStorage.DecryptCookie(String cookie, Int32& tenant, Guid& userid, Int32& indexTenant, DateTime& expire, Int32& indexUser, Int32& loginEventId)
2024-08-01 14:57:44,235|WARN|[56]|ASC.Core.SecurityContext - Can not decrypt cookie: Basic YWRtaW5AcmVkbGluZWRjcy5jb206NUBpTSVHTFVYTGlZYkpTdHk2Vmo0ZWdeJlFvelo4 from 127.0.0.1 for http://denali.redlinedcs.com/portal/register|
2024-08-01 14:57:45,128|ERROR|[46]|ASC.Core.Security.Authentication.CookieStorage - Authenticate error: cookie Basic+YWRtaW5AcmVkbGluZWRjcy5jb206NUBpTSVHTFVYTGlZYkpTdHk2Vmo0ZWdeJlFvelo4, tenant -1, userid 00000000-0000-0000-0000-000000000000, indexTenant 0, expire 9999-12-31 23:59:59,999, loginEvent 0|System.FormatException: The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
at System.Convert.FromBase64CharPtr(Char* inputPtr, Int32 inputLength)
at System.Convert.FromBase64String(String s)
at ASC.Security.Cryptography.InstanceCrypto.Decrypt(String data)
at ASC.Core.Security.Authentication.CookieStorage.DecryptCookie(String cookie, Int32& tenant, Guid& userid, Int32& indexTenant, DateTime& expire, Int32& indexUser, Int32& loginEventId)
2024-08-01 14:57:45,128|WARN|[46]|ASC.Core.SecurityContext - Can not decrypt cookie: Basic YWRtaW5AcmVkbGluZWRjcy5jb206NUBpTSVHTFVYTGlZYkpTdHk2Vmo0ZWdeJlFvelo4 from 127.0.0.1 for RedlineDCS
"
Why is this happening? Any idea how to quickly solve because platform is inaccesible now.