Web-apps/apps/api/documents/api.js

I’ve got an Enterprise docserver (8.1) installed on UB22.04 and integrated with NextCloud (29.03) on a separate server.
On the local network opening and editing documents in onlyoffice works great. When I try and open an onlyoffice document from outside my network through Nextcloud, I get the “ONLYOFFICE cannot be reached. Please contact admin” error.

Following many previous posts this error seems to be tied to accessing the api.js file listed in the topic line.

The URL would be: https://myooserver.com/web-apps/apps/api/documents/api.js

Inside the network I get the contents of the js. Outside the network I get 400 bad request error “The plain HTTP request was sent to HTTPS port”

Assuming the message is accurate, is there some place in a config that might be doing an http call instead of https, and why would this not be consistent from on and off the local network?

Hello @Pedulla

Do you see this error in editor interface?

Can you please go to connector app settings, click Save and check whether any error is prompted when accessing via external network?