Web always loading

i used the following commands to install Onlyoffice docspace on Rocky 9 Linux(Vmware):

wget http://download.onlyoffice.com/docspace/docspace-install.sh
bash docspace-install.sh docker

When the installation script ends,i open a browser and enter its ip on my computer.
But web is loading for a long time.

“docker ps” result:
[root@localhost ~]# docker ps
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
603610d6d3c0 onlyoffice/documentserver:8.1.0.1 “/app/ds/run-documen…” 3 hours ago Up 39 minutes 80/tcp, 443/tcp onlyoffice-document-server
12ad93d5ee5b onlyoffice/docspace-healthchecks:2.5.1.1 “./docker-healthchec…” 6 hours ago Up 39 minutes 5050/tcp onlyoffice-healthchecks
e082a09d3c8c onlyoffice/docspace-notify:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 2 minutes (health: starting) 5050/tcp onlyoffice-notify
457cbeb9cefe nginx “/docker-entrypoint.…” 6 hours ago Up 39 minutes (healthy) 0.0.0.0:80->80/tcp, :::80->80/tcp onlyoffice-proxy
cec286149bb6 onlyoffice/docspace-router:2.5.1.1 “/docker-entrypoint.…” 6 hours ago Up 40 minutes (healthy) 8081/tcp, 8092/tcp, 8099/tcp onlyoffice-router
66c8c3abbea6 onlyoffice/docspace-files:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 2 minutes (health: starting) 5050/tcp onlyoffice-files
9d0a7a9fc41d onlyoffice/docspace-api-system:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 2 minutes (health: starting) 5050/tcp onlyoffice-api-system
89f95401e015 onlyoffice/docspace-clear-events:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 39 minutes (unhealthy) 5050/tcp onlyoffice-clear-events
c536c7263632 onlyoffice/docspace-studio:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 2 minutes (health: starting) 5050/tcp onlyoffice-studio
7618899f7b1f onlyoffice/docspace-api:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 2 minutes (health: starting) 5050/tcp onlyoffice-api
14ef5fdf15c1 onlyoffice/docspace-people-server:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 2 minutes (health: starting) 5050/tcp onlyoffice-people-server
dd6d85cf941c onlyoffice/docspace-backup:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 2 minutes (health: starting) 5050/tcp onlyoffice-backup
3a40cff94739 onlyoffice/docspace-doceditor:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 39 minutes (unhealthy) 5013/tcp, 5050/tcp onlyoffice-doceditor
d42925366078 onlyoffice/docspace-studio-notify:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 2 minutes (health: starting) 5050/tcp onlyoffice-studio-notify
20e235293c6e onlyoffice/docspace-files-services:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 2 minutes (health: starting) 5050/tcp onlyoffice-files-services
1e20a15b5ff0 onlyoffice/docspace-backup-background:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 2 minutes (health: starting) 5050/tcp onlyoffice-backup-background-tasks
ef87c1ddc19a onlyoffice/docspace-socket:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 39 minutes 5050/tcp onlyoffice-socket
79cc760bfd13 onlyoffice/docspace-ssoauth:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 39 minutes 5050/tcp, 9834/tcp onlyoffice-ssoauth
05ad5723aa96 onlyoffice/docspace-login:2.5.1.1 “python3 docker-entr…” 6 hours ago Up 39 minutes (healthy) 5011/tcp, 5050/tcp onlyoffice-login
ac93eb7fc800 redis:7 “docker-entrypoint.s…” 6 hours ago Up 39 minutes 6379/tcp onlyoffice-redis
043d4309b4e6 rabbitmq:3 “docker-entrypoint.s…” 6 hours ago Up 39 minutes 80/tcp, 4369/tcp, 5671-5672/tcp, 15691-15692/tcp, 25672/tcp onlyoffice-rabbitmq
f1ee9a44e008 mysql:8.3.0 “docker-entrypoint.s…” 6 hours ago Up 39 minutes (healthy) 33060/tcp, 0.0.0.0:33060->3306/tcp, :::33060->3306/tcp onlyoffice-mysql-server
d281db1e610f onlyoffice/opensearch:2.11.1 “./opensearch-docker…” 6 hours ago Up 40 minutes 9300/tcp, 9600/tcp, 127.0.0.1:9200->9200/tcp, 9650/tcp onlyoffice-opensearch

It seems that all processes is running.

docker version:
Docker version 26.1.4, build 5650f9b


just like this

Hello @NG007
Sorry for the late reply.
has this situation been solved? If not, please open your domain via ip address again > open browser console and check Console and Network tabs > make screenshots of any error entries.
Additionally, please run docker ps command once again and show us its current output result.

thank you for your answer, i have already fixed it.
I deleted all dockers and run install script again, but I still don’t know the cause of this problem

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