Unable to install onlyoffice document under CentOS 9 stream

Docs
1

This is the messages I get:

Resolving packagecloud.io (packagecloud.io)… 54.215.150.201, 13.56.105.245, 2600:1f1c:2e5:6901:80d4:7ab1:fb55:ab90, …
Connecting to packagecloud.io (packagecloud.io)|54.215.150.201|:443… connected.
HTTP request sent, awaiting response… 200 OK
Length: unspecified [text/install_instructions]
Saving to: ‘erlang_script.rpm.sh’

erlang_script.rpm.sh [ <=> ] 6.67K --.-KB/s in 0s

2023-03-01 10:32:48 (117 MB/s) - ‘erlang_script.rpm.sh’ saved [6832]

Unfortunately, your operating system distribution and version are not supported by this script.

You can override the OS detection by setting os= and dist= prior to running this script.
You can find a list of supported OSes and distributions on our website: packagecloud Documentation - Documentation for the Command-Line Interface (CLI) and automation tools

For example, to force CentOS 6: os=el dist=6 ./script.sh

Please email support@packagecloud.io and let us know if you run into any issues.
package rabbitmq-server is not installed
nginx stable repo 20 kB/s | 15 kB 00:00
Remi’s RPM repository for Enterprise Linux 9 - x86_64 1.6 kB/s | 833 B 00:00
Remi’s RPM repository for Enterprise Linux 9 - x86_64 3.0 MB/s | 3.1 kB 00:00
Importing GPG key 0x478F8947:
Userid : “Remi’s RPM repository (https://rpms.remirepo.net/) remi@remirepo.net”
Fingerprint: B1AB F71E 14C9 D748 97E1 98A8 B195 27F1 478F 8947
From : /etc/pki/rpm-gpg/RPM-GPG-KEY-remi.el9
Remi’s RPM repository for Enterprise Linux 9 - x86_64 2.9 MB/s | 2.1 MB 00:00
Remi’s Modular repository for Enterprise Linux 9 - x86_64 3.0 MB/s | 3.1 kB 00:00
Importing GPG key 0x478F8947:
Userid : “Remi’s RPM repository (https://rpms.remirepo.net/) remi@remirepo.net”
Fingerprint: B1AB F71E 14C9 D748 97E1 98A8 B195 27F1 478F 8947
From : /etc/pki/rpm-gpg/RPM-GPG-KEY-remi.el9
Remi’s Modular repository for Enterprise Linux 9 - x86_64 1.7 MB/s | 871 kB 00:00
Safe Remi’s RPM repository for Enterprise Linux 9 - x86_64 3.0 MB/s | 3.1 kB 00:00
Importing GPG key 0x478F8947:
Userid : “Remi’s RPM repository (https://rpms.remirepo.net/) remi@remirepo.net”
Fingerprint: B1AB F71E 14C9 D748 97E1 98A8 B195 27F1 478F 8947
From : /etc/pki/rpm-gpg/RPM-GPG-KEY-remi.el9
Safe Remi’s RPM repository for Enterprise Linux 9 - x86_64 1.5 MB/s | 899 kB 00:00
Package epel-release-9-4.el9.noarch is already installed.
No match for argument: rabbitmq-server
Error: Unable to find a match: rabbitmq-server
[root@onlyoffice ~]#

Please indicate which version of CentOS is compatible with the install script, thanks!

(and obviously indicate it on your document and check this as prerequisite at the beginning of the script)
(Pls note also that the installation on debian doesn’t work due to gpg keys…)

2

Hello @fpiraneo
Please point me to the guide which you used for your test, we will check it out.

3

Hi Alexandre,

here we are:

Installing ONLYOFFICE Docs Community Edition using the provided script

4

Do I understand it right that you chose package installation via installation script? Does the issue reproduce for docker installation via the same script?

5

I don’t tested the docker installation because I’m not interested in.

6

Internal tests of CentOS 9 run OK. Let’s focus on the error entries from your test. Could you please run a test? Try to use cloudsmith instead of packagecloud.io: Installing on RPM-based Linux (RedHat Enterprise Linux, CentOS, Fedora, openSUSE) — RabbitMQ
Update: we are going to recheck the situation. I will update this thread when we have something to share.

8

Hi Alexandre, if your tests are successfull so I can also install docs on my linux box; on which OS you tested the installation script? Pls indicate here so I’m able to replicate, thanks.

9

Hello @fpiraneo
We figured out the situation. Indeed, there’s the issue on package installation (installation script). We are planning to release the fix for mentioned situation with Document server v.7.3.3. The release is planned in 1-2 weeks.
I suggest you wait for release or use docker installation.

Please accept our sincere apologies and we thank you for pointing to this situation.

10

Understood.