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For feature suggestions, describe the result you would like to achieve in detail.
For bug reports, provide the steps to reproduce and if possible a minimal demo of the problem.
Document Server version:
Type of installation of the Document Server (docker, deb/rpm, exe, please point us to the installation guide that you used as well):
OS:
Browser version:
Additional information:
Any relevant details about the situation. If you’ve modified configuration files or are using a proxy server that might affect the situation, please mention it. You can also attach images and videofile to the post (or to place them to external storage)
您好，
请提供Document Server日志文件：/var/log/onlyoffice/documentserver (为Docker在容器内; Windows - %Program Files%\ONLYOFFICE\DocumentServer\Logs)
请问解决了吗 我也遇到这个问题了
您好 @wang2、
请提供Document Server日志文件。还请说明Document Server的版本和安装类型。
@DmitriiV @Constantine Hello, I also encountered this issue while retrieving external data and backfilling it into an office document, as shown in the error message
I checked the Docker container path and don’t know which log to send to you. Can you explain it?
system version: 8.2.2.22, which is deployed with docker
Please provide the whole content of this folder. Also, please check if the issue is present on the recent 8.3.2 version.
And send us the file with which the issue is reproduced
Hello, I reply to the file via private message
Got it. Just to clarify — does the issue occur with a specific file? If so, could you please provide that file?
hello,Actually, it’s just a simple file. I’ve already sent it to you via private message. Thank you
Received. Please provide the following info:
- Do you use proxy in front of the Document Server? If so, which one?
- What do you integrate Document Server with? Your own application?
- Try opening the file on the Integrated Example and share the result with us
Please pay attention to the fact that files from Example cannot be opened using localhost as Docker has its own localhost, the ip of the machine should be used
hello,
1.I don’t use the proxy;
2.I integrate the document server with vue frontEnd in my application;
3.I can edit the file in Integrated Example and can set the value wit macros.You can see the picture below.
Is there a problem with my document server options config?
Please provide your full Editor’s initialization config used in your Vue app
I haven’t config key and callbackUrl,is this reason?
For the full-scale integration of your own application with Document Server the key and callback are required for documents to be opened and saved, please check out these guides:
Additionally, please refer to the implementation on the Integrated Example (it should be available at documentserver_url/example after you run the command from documentserver_url/welcome page). Alternatively, you can install Vue Example and check the Vue implementation there - Vue | ONLYOFFICE