Token problem when connecting nextcloud 27.1 to document server

[alexb81]

I’ve deployed the nextcloud docker container and onlyoffice/documentserver.
one displays
Mon Sep 18 10:53:27 CEST 2023
when the other one displays:
Mon Sep 18 08:53:27 AM UTC 2023

As a result, it seems that token generation is not possible.
How can I align the 2 schedules knowing that the 2 containers are on the same docker network?

My docker-compose.yml

version: '3.1'

services:

  nextcloud_onlyoffice:
    container_name: nextcloud_onlyoffice
    image: onlyoffice/documentserver
    restart: always
    volumes:
      - /volume1/docker/onlyoffice/DocumentServer/data:/var/www/onlyoffice/Data
      - /volume1/docker/onlyoffice/DocumentServer/log:/var/log/onlyoffice
    ports:
      - 4444:80
    networks:
      nextcloud:

  nextcloud:
    image: ghcr.io/linuxserver/nextcloud
    container_name: nextcloud
    depends_on:
      - nextcloud_db
      - nextcloud_redis
      - nextcloud_onlyoffice
#      - nextcloud_collabora
    links:
      - nextcloud_db:nextcloud_db
      - nextcloud_redis:nextcloud_redis
      - nextcloud_onlyoffice:nextcloud_onlyoffice
    environment:
      - PUID=1000
      - PGID=1000
      - TZ=Europe/Paris
    volumes:
      - /volume1/docker/nextcloud/root/config:/config
      - /volume1/docker/nextcloud/root/data:/data
    ports:
      - 4443:443
    restart: unless-stopped
    networks:
      nextcloud:

networks:
  nextcloud:

Thanks

[Alexandre]

Hello @alexb81
To be honest, I’m not sure that I understand the issue right. What exactly have you faced?
one displays
Mon Sep 18 10:53:27 CEST 2023
when the other one displays:
Mon Sep 18 08:53:27 AM UTC 2023
These times are the same, but different time zones. It shouldn’t affect the situation.
Please go to connector app and click Save button, please make a screenshot of the result (entire page). After that please collect Document server logs (you have mapped they here: /volume1/docker/onlyoffice/DocumentServer/log) and provide us with them.
Additionally, please let us know the exact version of the connector app.

[alexb81]

Thanks,
Here are the screenshots

root@nasfamilleb:/volume1/docker/onlyoffice/DocumentServer/log/documentserver# vi nginx.error.log
2023/09/20 02:04:36 [error] 7199#7199: *1 connect() failed (111: Unknown error) while connecting to upstream, client: 192.168.0.3, server: , request: "GET /example/ HTTP/1.0", upstream: "http://127.0.0.1:3000/", host: "onlyoffice.backup.familleblav.ovh", referrer: "https://onlyoffice.backup.familleblav.ovh/welcome/"
2023/09/20 02:04:36 [error] 7199#7199: *1 connect() failed (111: Unknown error) while connecting to upstream, client: 192.168.0.3, server: , request: "GET /example/ HTTP/1.0", upstream: "http://127.0.0.1:3000/", host: "onlyoffice.backup.familleblav.ovh", referrer: "https://onlyoffice.backup.familleblav.ovh/welcome/"
2023/09/20 02:04:42 [error] 7199#7199: *4 no live upstreams while connecting to upstream, client: 192.168.0.3, server: , request: "GET /example/ HTTP/1.0", upstream: "http://example/", host: "onlyoffice.backup.familleblav.ovh", referrer: "https://onlyoffice.backup.familleblav.ovh/welcome/"

root@nasfamilleb:/volume1/docker/onlyoffice/DocumentServer/log/documentserver# cat docservice/out.log
[2023-09-20T01:43:39.319] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2023-09-20T01:43:39.327] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2023-09-20T01:43:40.618] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 7.4.1. Build: 36
[2023-09-20T01:44:47.141] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2023-09-20T01:44:47.147] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2023-09-20T01:44:47.338] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 7.4.1. Build: 36

root@nasfamilleb:/volume1/docker/onlyoffice/DocumentServer/log/documentserver# cat converter/out.log
[2023-09-20T01:43:36.415] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-09-20T01:43:36.432] [WARN] [localhost] [docId] [userId] nodeJS - worker 644 started.
[2023-09-20T01:43:36.437] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-09-20T01:44:47.694] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-09-20T01:44:47.712] [WARN] [localhost] [docId] [userId] nodeJS - worker 800 started.
[2023-09-20T01:44:47.716] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers

hoping to have been complete

[alexb81]

[Alexandre]

Hello @alexb81
I see empty JWT secret on your screenshot. Did you disable JWT on the Document server side too? Please check out this setting in /etc/onlyoffice/documentserver/local.json file.

[alexb81]

Hello,

I fond the file in the container but not the string. I have:

{
  "services": {
    "CoAuthoring": {
      "sql": {
        "type": "postgres",
        "dbHost": "localhost",
        "dbPort": "5432",
        "dbName": "onlyoffice",
        "dbUser": "onlyoffice",
        "dbPass": "onlyoffice"
      },
      "token": {
        "enable": {
          "request": {
            "inbox": true,
            "outbox": true
          },
          "browser": true
        },
        "inbox": {
          "header": "Authorization",
          "inBody": false
        },
        "outbox": {
          "header": "Authorization",
          "inBody": false
        }
      },
      "secret": {
        "inbox": {
          "string": "zzzzzzzz"
        },
        "outbox": {
          "string": "zzzzzzzz"
        },
        "session": {
          "string": "zzzzzzzz"
        }
      }
    }
  },
  "rabbitmq": {
    "url": "amqp://guest:guest@localhost"
  },
  "storage": {
    "fs": {
      "secretString": "xxxxxxxxxx"
    }
  }
}

If I use zzzzzzzz:

[alexb81]

If I use xxxxxxxxxx

Thanks

[Constantine]

Hello @alexb81

Please execute command bash /usr/bin/documentserver-update-securelink.sh from inside the Docker container with Document Server and try connecting again specifying the value that you’ve mentioned here in Secret key field of the connector app:

@alexb81

If I use zzzzzzzz:

[alexb81]

The result

Did I forget an option in the docker-compose?