There are blank pages in the import document preview

Docs
1

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Document Server version: V7.2 （ Community）
Type of installation of the Document Server (docker, deb/rpm, exe) Docker
OS: windows 11
Browser version: Chrome 107

  1. import word file
    2
    21306×1284 120 KB

2.open editor

One more blank page
Convert doc to docx. It works normally

Possible causes：
1、First Page has “End of Section” (Open test.doc with MS Word)

2

Hello @huzedong2022

We have this bug registered in out internal bug tracker under the number 59691. This issue is fixed in upcoming version 7.3 of ONLYOFFICE Docs that will be available in the first quarter of 2023.

3

Hello @huzedong2022

We have released version 7.3.0 of Document Server. Please update your current instance and check the situation.

4

7.3 It works normally

1 Like