The problem is that when I open the file preview, it says the download failed, and when I go into editing, it says the file could not be saved, write to the administrator on the server, and so on
Hello @Kakhmetov, please provide the following additional info:
- Document Server logs (/var/log/onlyoffice/documentserver, for Docker - inside the container, Windows Server - %Program Files%\ONLYOFFICE\DocumentServer\Logs
- What is the type of the Document Server installation? (Docker, rpm/deb, Windows Server)
- What is the OS on which the Document Server is running?