Hello @dream
Please share Document server logs once you have reproduced the issue. Additionally, please make sure that JWT token and header match between Document Server (local.json config file) and your DMS.
If it doesn’t help, we need additional information about your installation:
- DS version, used installation guide;
- logs;
- if you are trying to integrate DS with some ready-to-go storage (Ready-to-use connectors for your platform | ONLYOFFICE), please specify its version and the connector app version.
[2024-11-13T16:53:46.729] [WARN] [localhost] [eb39845e3bfd9af6a6f5] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2024-11-13T16:54:13.881] [WARN] [localhost] [325a7797b13478ae1d36] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2024-11-14T08:48:12.461] [WARN] [localhost] [e304d9fbab06888073d5] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
DocService_20241113.out.log
Do you use Document server on Windows, am I right? The local.json file is OK, but why are comparing it with ds.conf file? You need to specify the same JWT on the side of your storage (outside of the Document Server).
Please clarify what storage do you use? Your self-written or some ready-made solution?