After adding text to a document, saving it and reopening it, something weird happens to the contents. Every paragraph gets “boxed”, like it gets a border all around. I attached a screenshot to depict the issue. When I saved the document there were no borders in any of the paragraphs but after reopening it, the result as seen in the picture attached.
Any idea why this is happening?
Ok, so this happens when i paste something and i keep source formatting. When i choose Keep text only it does not happen. Still an issue though. Any idea why this happens?
Hello @IrdiIs,
Please provide the following additional info:
The version of the Document Server: 8.2
The OS on which the issue occurs: Ubuntu 18
The original file with the paragraphs (but before the margins appear): Happens with any content copied from any source. For example the example above is a random generated text from chatgpt which i copied and pasted on OO docs. The same happens if i get content from another Document or other sources.
Screen recording showing precise steps of the issue introduction: I can do a screenrecord but what happens is very simple. Just pasting into a document and reopening the document gives this issue. These two are all the steps followed.
Hey, any updates on this?
Thanks!
@IrdiIs
It seems that it is related to the known issue which does not reproduce on the next version (margins appear after pasting and saving). Please update and check when the version is released
Hi, i have the same problem, i have already installed the latest version on Ubuntu 24.04 from the app center.
The strange thing is that since 1 month that i have installed OnlyOffice i didn’t have any problem, but now, idk why, when i copy and paste in text document i see my text getting “boxed”.
Any advice?
EDIT: I’ve solved by uninstalling Onlyoffice and going to the official github of OnlyOffice, in the ection of 2 “releases” (that you can find at this link Releases · ONLYOFFICE/DesktopEditors · GitHub).
I switched to the 8.1.1 version, when you click on “Onlyoffice 8.1.1” you need to install the file named “onlyoffice-desktopeditors_amd64.deb”,
then you can run the command from your terminal (from the folder where you installed .deb file): “sudo dpkg -i onlyoffice-desktopeditors_amd64.deb”,
If it gives you some errors then run this command: “sudo apt-get install -f”, this resolves missing dependecies
Now everything works well. @IrdiIs
Hello @Fra88
The mentioned issue in this thread will be fixed in the upcoming version. Once we release it, please update the app and double-check the situation.
May I ask why you are not pushing a minor release in between version, since this bug is a bug which impacts a main functionality of the document server?
It sounds weird to me that you have already solved the issue but users have to live with that issue for another 3 weeks.
Hello @IrdiIs
Testing each individual fix and releasing it immediately would take too much time. The upcoming version includes not only fix that mentioned in this very thread, but many others as well. We apologize if this release approach causes any inconvenience.
This bug also affects many documents of us, please provide a quick fix.
