Technical Support

Desktop editors
1

Hey,

I have been using only office for a while now, but I cannot use it at the moment due to this following error preventing the application from starting.

desktopeditors                                                                              ✔ 

(DesktopEditors:238918): GLib-CRITICAL **: 11:48:22.006: g_atomic_ref_count_dec: assertion 'old_value > 0' failed
zsh: segmentation fault (core dumped)  desktopeditors

Application version:

local/onlyoffice-desktopeditors 8.3.0-1
    Open-source office suite that combines text, spreadsheet and presentation editors.

I am running 5.15.177-1-MANJARO

Thanks for any help.

3

The same problem here. Fresh Manjaro (Minimal) installed at the end of January - Linux 6.12.12-2-MANJARO.

4

Hello @quantum_c, @kepmic

We are aware of this issue. It will be fixed in upcoming hotfix 8.3.1.
Sorry for the inconvenience.

5

Hello Constantine,

Thanks for the update/communication. Will look to the hotfix. Just wanted to check if it was my personal install issue.

Best.

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