Some Docs doesn`t open

Hi there,

has anyone ever had the phenomenon that documents could not be opened, not all, but isolated documents? They can be downloaded and uploaded again, then they open again.

Best regards


Hello @mediabw
I believe we have to start from scratch. Please provide us with details of exact product you’re using, product version, OS. If it’s possible, please reproduce the issue and record a videofile.

Hi Alexandre, right now it is working fine again! Don`t know why

Ok, please keep us posted if the issue arises again.

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