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Document Server version: latest
Type of installation of the Document Server (docker, deb/rpm, exe) docker
OS: macOS Big Sur
Browser version: Chrome Version 113.0.5672.126 (Official Build) (arm64)
Hi,
I am currently in the process of evaluating the docs product to integrate this in our web application. I’m currently at the point where I have the welcome page and example page working in my chrome browser, however when I try to actually open a document I get a warning that the document could not be saved and then an error that the download failed.
I have started the docker on port 3003, so I can see the welcome and example page on localhost:3003/welcome or example.
These are the logs from docker:
==> /var/log/onlyoffice/documentserver/nginx.error.log <==
2023/05/25 14:36:03 [error] 6441#6441: *43 open() "/var/www/onlyoffice/documentserver/web-apps/vendor/socketio/socket.io.min.js.map" failed (2: No such file or directory), client: 172.17.0.1, server: , request: "GET /7.3.3-49/web-apps/vendor/socketio/socket.io.min.js.map HTTP/1.1", host: "localhost:3003"
``
==> /var/log/onlyoffice/documentserver/converter/out.log <==
[2023-05-25T14:36:13.991] [ERROR] [localhost] [172.17.0.1new.docx1684837440544] [uid-1] nodeJS - error downloadFile:url=http://localhost:3003/example/download?fileName=new.docx&useraddress=172.17.0.1;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:3003
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
``
==> /var/log/onlyoffice/documentserver/docservice/out.log <==
[2023-05-25T14:36:13.902] [ERROR] [localhost] [172.17.0.1new.docx1684837440544] [uid-1] nodeJS - postData error: url = http
://localhost:3003/example/track?filename=new.docx&useraddress=172.17.0.1;data = {"key":"172.17.0.1new.docx1684837440544","status":1,"users":["uid-1"],"actions":[{"type":1,"userid":"uid-1"}]} Error: connect ECONNREFUSED 127.0.0.1:3003
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
``
==> /var/log/onlyoffice/documentserver/converter/out.log <==
[2023-05-25T14:36:15.012] [ERROR] [localhost] [172.17.0.1new.docx1684837440544] [uid-1] nodeJS - error downloadFile:url=http://localhost:3003/example/download?fileName=new.docx&useraddress=172.17.0.1;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:3003
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-05-25T14:36:16.020] [ERROR] [localhost] [172.17.0.1new.docx1684837440544] [uid-1] nodeJS - error downloadFile:url=http://localhost:3003/example/download?fileName=new.docx&useraddress=172.17.0.1;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:3003
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
``
==> /var/log/onlyoffice/documentserver/nginx.error.log <==
2023/05/25 14:36:17 [error] 6441#6441: *46 open() "/var/www/onlyoffice/documentserver/web-apps/vendor/socketio/socket.io.min.js.map" failed (2: No such file or directory), client: 172.17.0.1, server: , request: "GET /7.3.3-49/web-apps/vendor/socketio/socket.io.min.js.map HTTP/1.1", host: "localhost:3003"
Any help is appreciated.
Kind regards