Selection Box Not Following My Cursor When I Type in Chinese

Desktop editors
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1

OS version: Windows11

App version: 8.1.1.27 (x64 exe)

Downloaded from: ONLYOFFICE website

Additional information:
When typing in Chinese, the selection box stays far away from where I input. i.e. the selection box is always at the top left of my screen when I try to add notes for a slide, and similar issues appear in spreadsheet editor too (Not sure in doc editor).

I am using Windows11 and Microsoft Pinyin, the issue only happens in onlyoffice.

Please let me know if any additional info needed, thanks so much:)

2

Hello @Akira

Can you record this behavior on video for better visual understanding?

3

@Constantine Hi there, sorry for late reply.

The following pic is what I’m having when writing notes for slides.

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image2240×1286 231 KB

4

And for spreadsheets, it seems like the selection box getting more far way as the cell getting to bottom-right, it was close to cell A1 while here’s what it looks like when i type in F7

image
image2240×1286 164 KB

It’s hard for me to record on my laptop right now, I hope the screenshots will help, thanks so much:)

5

Thank you very much. We will take closer look at this situation and I’ll let you know the results.

1 Like
7

Can you check if your Windows has any updates? Recently I’ve updated my OS and since then I cannot reproduce the issue in spreadsheet editor.

In presentation editor this happens even after the update, bug was registered to investigate this issue. Thank you for reporting it.

1 Like
9

Hi there, thanks for the message. I just completed the newest update on my PC while it seems no changes after then… Anyway I really appreciate your help and hope that issue can be fixed later.

10

I will notify you once these issues are resolved and new version with fixes is available for update.