I have the exact same issue which is a sufficient reason for me to give up with OnlyOffice and go back to LibreOffice, because it is a real basic function that we should be able to rely on !
I am working on Ubuntu24.
When I save my sheet document (quite big, with lots of tabs) it takes time saying my document is being saved but then when I close my doc and reopen it it is not modified at all !
Same thing if I clic on “Save as” and make a copy of this doc, then I find no copy of the doc on disk…
And there is no error message at all !!!
I’m happy I found this error quite soon before making big modifications on my docs, this is a real shame.
Here is the error messages displayed on my terminal when I launch onlyoffice from it:
$ sudo snap install onlyoffice-desktopeditors
$ onlyoffice-desktopeditors
Gtk-Message: 10:21:13.869: Failed to load module “xapp-gtk3-module”
Gtk-Message: 10:21:13.869: Not loading module “atk-bridge”: The functionality is provided by GTK natively. Please try to not load it.
(DesktopEditors:37947): Gtk-WARNING **: 10:21:13.958: GTK+ module /snap/onlyoffice-desktopeditors/196/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 10:21:13.958: Failed to load module “canberra-gtk-module”
(DesktopEditors:37947): Gtk-WARNING **: 10:21:13.960: GTK+ module /snap/onlyoffice-desktopeditors/196/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 10:21:13.960: Failed to load module “canberra-gtk-module”
(DesktopEditors:37947): Gtk-WARNING **: 10:21:14.042: gtk_disable_setlocale() must be called before gtk_init()
libva error: /snap/onlyoffice-desktopeditors/196/gnome-platform/usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so has no function __vaDriverInit_1_0
libva error: /snap/onlyoffice-desktopeditors/196/gnome-platform/usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so init failed
QXcbConnection: XCB error: 8 (BadMatch), sequence: 764, resource id: 44040255, major code: 130 (Unknown), minor code: 3
QXcbConnection: XCB error: 8 (BadMatch), sequence: 780, resource id: 44040255, major code: 130 (Unknown), minor code: 3
QXcbConnection: XCB error: 8 (BadMatch), sequence: 1121, resource id: 44040255, major code: 130 (Unknown), minor code: 3
QXcbConnection: XCB error: 8 (BadMatch), sequence: 1126, resource id: 44040255, major code: 130 (Unknown), minor code: 3
QXcbConnection: XCB error: 8 (BadMatch), sequence: 1169, resource id: 44040255, major code: 130 (Unknown), minor code: 3
QXcbConnection: XCB error: 8 (BadMatch), sequence: 1181, resource id: 44040255, major code: 130 (Unknown), minor code: 3
And here is the error message displayed when I save the doc :
terminate called after throwing an instance of ‘std::bad_alloc’
what(): std::bad_alloc
QXcbConnection: XCB error: 8 (BadMatch), sequence: 1709, resource id: 44040255, major code: 130 (Unknown), minor code: 3
QXcbConnection: XCB error: 8 (BadMatch), sequence: 1714, resource id: 44040255, major code: 130 (Unknown), minor code: 3
QXcbConnection: XCB error: 8 (BadMatch), sequence: 1802, resource id: 44040255, major code: 130 (Unknown), minor code: 3
QXcbConnection: XCB error: 8 (BadMatch), sequence: 1834, resource id: 44040255, major code: 130 (Unknown), minor code: 3
Meanwhile I have another issue :
I cannot open a document which is located on another disk on my laptop (/data) which is accessible by LibreOffice anyway…
And another last issue I have is I find no shortcut to repeat an action (ctrl-Y or ctrl-shift-Y does not work) which is very annoying compared with LibreOffice.