ONLYOFFICE Mobile: Documents
Do you want to: Ask a how-to question
Device: iPhone 12
OS version: iOS 16.2
App version: 7.2
Mode: Connect to Cloud
Hello,
I had a catastrophic failure on my Nextcloud server, and had to rebuild it from scratch. I am still using the same domain and logins.
However, when trying to connect to my newly rebuilt Nextcloud server, the Documents app still recognizes my old server, and throws the error “The operation couldn’t be completed. (FilesProvider.FileProviderWebDavError error 1.)”
I have tried uninstalling and reinstalling the Documents app, but it continues to recognize my old server. I’ve also tried to add it as a new Nextcloud Server, and I am able to add my subdomain and enter my login credentials, but I still end up with the same error.
Is there a way to remove an existing cloud account that I am missing? I’ve looked everywhere I can think of in the app.