Read this before creating your first topic in Cloud category

Welcome! Here you can post your how-to questions, bug reports, feature requests, and your thoughts about ONLYOFFICE cloud service. Personal, Free, and Business plans all belong here.

Please, be clear in your description of the problem so that we can help you faster.

When you create a new topic, use the template. You will be asked to specify:
– solution you use,
– your goal (suggest a feature, report a bug),
– problem description,
– browser version.

We also recommend that you add relevant tags.

If you use a free cloud and want to report a bug you found in the CRM, use these tags: Free cloud, CRM, bug.

If you are asking for a specific feature in spreadsheets, use the Spreadsheets, Suggestion tags.

Please note that the answer to your question may take time. We will answer as soon as possible!