Hi all, I am new to ONLYOFFICE and I am experiencing a problem with the Zotero plugin in the document editor.
I connected my Zotero account as described in the user guide.
I tried with the following configurations, but in all cases I cannot search for papers in my bibliographies and, therefore, cannot add any reference to the document:
Zotero API key with Read/Write access to one single group
Zotero API key with full access to everything
Zotero API key with full access to my personal library and read/write permissions on only one group
I also tried to reload the onlyoffice document but with no effect.
I am using personal onlyoffice (the free version) online with Chrome on Mac OS. The document I am working with is hosted on google drive.
Hello! We’ve tried to reproduce the issue on personal ONLYOFFICE portal with Chrome on MacOS, with a document stored on Google Drive. The search function worked properly for us.
I would like to ask you to use Chrome DevTools to help us identify the issue.
Open the document for editing => Open DevTools in Chrome (Command+Option+J) => Try to use the search function in Zotero => Look for error messages in the Console tab and the Network tab of the DevTools.
The Network tab might not be visible right away, to see it press the » symbol and select the Network tab so that you are able to switch to it.
Thank you Dmitry!
It looks like the plugin searches only in my Zotero library and not in the group libraries. After copying the entries from the group library I wanted to use to my personal library the search worked correctly. Is it expected? If yes: may I suggest the support for searching in group libraries as a feature request? If not: how can I troubleshoot? There are no error in the Dev tools console in Chrome…
Also, I am not sure I am doing things in the proper way anyway because when I add a cross-reference the result is partial. Let me elaborate.
I have now a reference list in the form:
[1] <reference added via Zotero>
[2] <reference added via Zotero>
etc.
I go back to the text to insert a cross-reference to [1] and I get [1 (with the missing closing bracket), even if the reference list looks properly configured: when I add a new item to it, the numbering increases automatically and is placed among the [ ] as expected.
That is a minor detail, of course, and not related to the Zotero plugin itself. I wanted to mention it just in case you or someone else can spot any missing step in my procedure.
During my test I have found that indeed, the plugin does not search for entries located in groups, only for those that are in the personal library. It is not specified in the guide in the Helpcenter, but in one of our videos it is mentioned that the entries must be added to your personal library.
So yes, currently it is expected behavior. We will consider implementing support for entries from groups in further versions of the plugin.
Regarding cross-references, the support for this feature to properly work is currently in the works.
Same issue as Alessia here… it would be great to have groups integrated in the Zotero plugin. For article writing we mainly use groups … I mean, onlyoffice is for collaborative writing and Zotero groups for collaborative bibliography. It just make no sense to have only person holding the whole article references.
Hope this one will come soon, and integrated in our portal (talkspirit).
Hello @jcaude
We’ve checked the situation and it looks OK. Zotero searches information in group folders. We added this feature recently, you have to create and connect these groups libraries on Zotero site.
If I misunderstood the issue scenario, please provide us with details.
Hi,
Thanks for the (fast) reply… I use onlyoffice through talkspirit, the collaborative platform of the company I work for. This is release 7.1.1 … I don’t know which version of the plugin they are using. Please, can you provide me a release number with this feature ? This will let me ask the talkspirit support team to upgrade accordingly.
Hello @jcaude
I believe we should start with Document server update to the latest version (v.7.2.1). Some plugin features are related to Document server version, so it’s better to troubleshoot the issue on the latest versions.
About plugins interrelation with Document server. We always recommend to use the latest versions.
