Any chance to get access during Mon-Fri next week?
If only after 19:00 (7 pm) Moscow time, but I can not guarantee.
Understood, we need some time to discuss it.
Meanwhile, did you face sudden system crash on your PC? For example, due to power outage?
No, there were no crashes. Plus, it’s a laptop. Plus I have a UPS. And this is the only application so far that does not work. I tried to install it on my mother’s computer, everything is fine there. But there is another configuration.
Is it possible to schedule a remote access (Zoom) on Wed 7 pm your local time? If so, I will contact you near that time via PM and provide with Zoom invite link.
Not sure if I’ll be home by this time. Today, I just got back from work. Maybe at 8 pm? As you can see, I’m only at my computer in the evening.
Ok, it’s possible.
Please download and install Zoom app https://zoom.us/
Please do not use web-version since it doesn’t contain Remote control feature.
I will send you invite link near to 8pm your local time.
Problem solved, thanks to OnlyOffice support
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