ONLYOFFICE Docs v7.3 released: enhanced forms, SmartArt, new security settings, Watch Window, and more
ONLYOFFICE Docs v7.3 released

Portal hanging with docker installation on Ubuntu 22.04

After docker installation of onlyoffice document-server, mail-server and community server on Ubuntu 22.04, firing up the portal ends up with the portal screen “hanging”:

The running docker images are:

root@ax100:~# docker ps -a
CONTAINER ID   IMAGE                        COMMAND                  CREATED          STATUS          PORTS                                                                                                                                                                                  NAMES
3e469a13ce77   onlyoffice/communityserver   "/app/run-community-…"   21 minutes ago   Up 12 minutes>443/tcp, :::443->443/tcp, 3306/tcp, 5280/tcp, 9865-9866/tcp, 9871/tcp, 9882/tcp,>5222/tcp, :::5222->5222/tcp, 9888/tcp,>80/tcp, :::90->80/tcp   onlyoffice-community-server
5dab594270c8   onlyoffice/mailserver        "/bin/sh -c 'export …"   4 hours ago      Up 27 minutes>25/tcp, :::25->25/tcp,>143/tcp, :::143->143/tcp, 465/tcp, 993/tcp, 995/tcp, 3306/tcp, 4190/tcp,>587/tcp, :::587->587/tcp, 8081/tcp               onlyoffice-mail-server
2508663b2d57   onlyoffice/documentserver    "/app/ds/run-documen…"   4 hours ago      Up 33 minutes   80/tcp, 443/tcp                                                                                                                                                                        onlyoffice-document-server

Note that I had to reroute the community server to port 90:80 in order to avoid port conflict with the nginx server. Having carefully studied the problem on the internet, the output of the docker exec -it onlyoffice-community-server systemctl status monoserve command, being

System has not been booted with systemd as init system (PID 1). Can't operate.

worries me as probably being symptomatic of the cause … Your help is much appreciated.

Hello @stustd

Please specify which guide you’ve followed to install Workspace.

I used this site:

Unfortunately, we cannot guarantee that the instructions on third-party sites are correct.
If you want to install Workspace I’d recommend using guides from official ONLYOFFICE Help Center:

After trying to install, unsuccessfully though, according to the official procedure, I digressed trying some third-party procedures. I do understand though you can’t support that. I’ll go back to the official procedure (i.e. the link you sent) and keep you informed about the progress (or absence of it) that I make. Thanks.

1 Like