‘Please wait’ page shows long time

I installed workspace community on my Docker through docker composer (I renamed docker-compose.workspace.yml file to compose.yml and performed ‘docker-compose up -d’).
When all containers started I touched localhost:80 link.
Website started on the waiting page.
But it shows infinity time.

I tried to change ${MAIL_SERVER_HOST} to localhost, removed container and to perform ‘docker-compose up -d’ again. And I have the same result.

OS: MacOS Sequoia 15.0 (24A335)
Browser version: Safari 18.0 (20619.1.26.31.6)

Docker’s log

2024-09-23 12:21:49 + ‘[’ ‘]’
2024-09-23 12:21:49 + ‘[’ 110 -lt 120 ‘]’
2024-09-23 12:21:49 + interval=120
2024-09-23 12:21:49 ++ mysql --silent --skip-column-names -h onlyoffice-mysql-server --port=3306 -u mail_admin --password=Isadmin123 -D onlyoffice_mailserver -e ‘SELECT Comment from greylisting_whitelist where Source=’'‘SenderIP:172.20.0.5’'’ limit 1;’
2024-09-23 12:21:49 mysql: [Warning] Using a password on the command line interface can be insecure.
2024-09-23 12:21:49 ERROR 1146 (42S02) at line 1: Table ‘onlyoffice_mailserver.greylisting_whitelist’ doesn’t exist
2024-09-23 12:21:49 + MAIL_SERVER_HOSTNAME=
2024-09-23 12:21:49 + [[ 1 -eq 0 ]]
2024-09-23 12:21:49 + sleep 10

Hello,
Please provide the following additional info:

  1. On which OS have you installed Workspace in Docker?
  2. What is the Docker’s version?
  3. Please provide docker ps command’s output as a screenshot
  4. Please provide Community Server logs (/var/log/onlyoffice inside Community Server container)

OS: MacOS Sequoia 15.0 (24A335)

Docker desktop: Version 4.34.2 (167172)
Engine: 27.2.0

I can’t do it as screenshot, because I’m a new user here.
But there is full log from terminal:
dmitriy@Mac-Mini ~ % docker ps
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
914df070854f onlyoffice/controlpanel:3.1.1.467 “/var/www/onlyoffice…” 17 minutes ago Up 17 minutes 80/tcp, 443/tcp onlyoffice-control-panel
ea810af90a8c onlyoffice/communityserver:12.0.1.1748 “/app/run-community-…” 17 minutes ago Up About a minute 0.0.0.0:80->80/tcp, 0.0.0.0:443->443/tcp, 3306/tcp, 5280/tcp, 9865-9866/tcp, 9871/tcp, 9882/tcp, 0.0.0.0:5222->5222/tcp, 9888/tcp onlyoffice-community-server
93eba113f2bd onlyoffice/mailserver:1.6.75 “/bin/sh -c 'export …” 17 minutes ago Up 17 minutes 0.0.0.0:25->25/tcp, 0.0.0.0:143->143/tcp, 465/tcp, 993/tcp, 995/tcp, 3306/tcp, 4190/tcp, 0.0.0.0:587->587/tcp, 8081/tcp onlyoffice-mail-server
10fba3929735 mysql:8.0.29 “docker-entrypoint.s…” 17 minutes ago Up 17 minutes 0.0.0.0:3306->3306/tcp, 33060/tcp onlyoffice-mysql-server
deb9ac5d162a onlyoffice/documentserver:7.1.1.23 “/app/ds/run-documen…” 17 minutes ago Up 17 minutes 80/tcp, 443/tcp onlyoffice-document-server
33cc3c78df2e onlyoffice/elasticsearch:7.16.3 “/bin/tini – /usr/l…” 17 minutes ago Up 17 minutes 9200/tcp, 9300/tcp onlyoffice-elasticsearch
d030fdfcbdd6 dummy-server “/bin/server” 5 days ago Up 4 days 0.0.0.0:8090->8090/tcp dummy-server-1

dummy-server-1 - is my own rest api server.

There is only one directory (index) with elasticsearch logs. And I can’t attach them now.

PS 1: I’d like to start onlyoffice workspace without mail server now, but it includes into compose.yml as default.

PS 2: I tried to install workspace as Docker-Image for linux, but it’s impossible, because the command ‘bash workspace-install.sh -ims false’ requires Linux system.

PS 3. We can use Russian for communication if it possible for your policy.

Please pay attention that Docker installation of Workspace on MacOS is not supported: ONLYOFFICE Workspace for Docker system requirements - ONLYOFFICE
According to the guide, Workspace should be installed on amd64 Linux distribution with kernel version 3.10 or later if you prefer to use Docker.
Try installing it accordingly and share the result with us.

Languages of this forum are English and Chinese.

Now you have permission to upload files

Yes, I know it. That’s why I use Docker.



Of course. I use Intel Mac-Mini (2019) with Docker. And I didn’t choice Linux distribution, because it choices from your compose.yml.

elasticsearch_deprecation.log (515 Bytes)

elasticsearch.log (22.3 KB)
elasticsearch_deprecation.json.log (798 Bytes)
elasticsearch_server.json.log (43.7 KB)

Other files have 0 length.

But Docker installation still is only supported on Linux distributions, not on MacOS

I don’t understand. Docker is always the Linux system into container. When I perform compose.yml the Linux container system executes. And, here is Linux file system, not Mac-OS filesystem:

And, I know how to start OnlyOffice with several docker images - I did it a few years ago. But, it not convenient, because, there are lots of different parameters, and I had Mail domain in my past.

Even though a Docker container might run a Linux system, Docker itself should be installed specifically on a Linux-based OS. We do not officially support the installation of Workspace on MacOS. Please install it on a Linux-based system according to the requirements, and if the issue persists, provide the new logs as a file.