Hello,
After the Document Server version update from 8.0.1 to 8.1.1.26, we’ve found that the past Version History of files cannot correctly display the changes.
Does this issue occur with every version update, or is there something specific that needs to be done?
Hello @Donglin
Is this issue related to specific documents or all of them? Do I understand correctly that every version is blank in this case?
In general, please share some information about the storage with which Document Server is integrated to provide better understanding of your environment. Do you use Document Server with any of available ready-to-go solutions via connector app or it is used with your own storage?
Hello @Constantine
This issue is related to all of documents. And every version is blank. But it is correct when it saved after the document server upgrade.(Ex. version 1,2,3 is blank and version 4,5 is correct)
We did not use any of available ready-to-go solutions. It is used with our own storage to save the files.
Do you provide a file for every each version present in the Version History when using refreshHistory method? Can you verify that actual files are sent to the editor?
