ONLYOFFICE DocSpace released: improve document collaboration with offices, customers, and partners. Use it for free!
ONLYOFFICE DocSpace released

Onlyoffice on nextcloud generate blank pdf

ONLYOFFICE cloud: Free / Business / Personal
Do you want to: Suggest a feature / Report a bug / Ask a how-to question
For feature suggestions, describe the result you would like to achieve in detail.
For bug reports, provide the steps to reproduce and if possible a minimal demo of the problem.
Browser version:
I have onlyoffice installed within nextcloud but when generating a pdf of some document it is completely white. If I download the .docx it does bring content but not the generated pdf

Hello @julbroa

Please provide more some information:

  • version and installation type (Docker, DEB/RPM, exe) of Document Server;
  • version of the connector app;
  • version of Nextcloud;
  • type and version of the browser that is used. e.g. Chrome, Firefox, etc;
  • the original document with which the issue is reproducible.

You can send me a link to the file via PM in terms of safety.
Also, does it happen with a particular file or all of them?