Onlyoffice need to reconnect every day?

Connectors
1

Do you want to: Suggest a feature / Report a bug / Ask a how-to question
For feature suggestions, describe the result you would like to achieve in detail:

I have a problem with NextCloud and OnlyOffice. I have the correct connection with onlyOffice to https (cloudflare). Every day I get an email to disconnect the service. I would like not to connect every day.

For bug reports, provide the steps to reproduce and if possible a minimal demo of the problem:
Document Server version:

I have the correct connection:

image
image3288×1864 296 KB

The next day he receives a message:
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image1098×964 32.8 KB

Type of installation of the Document Server (docker, deb/rpm, exe, please point us to the installation guide that you used as well):

Docker.

Connector version:

8.3.3.18

DMS (platform) version:

OS:

Unraid

Browser version:

Additional information:

In NextCloud logs I have a message with an error after receiving the message.
Exception
Error occurred in the document service: Error while downloading the document file to be converted.
getConvertedUri on check error

Any relevant details about the situation. If you’ve modified configuration files or are using a proxy server that might affect the situation, please mention it. You can also attach images and videofile to the post (or to place them to external storage).

The service works properly for 24 hours:

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image2514×877 280 KB

2

Hello @Kulis,
What are the versions of Nextcloud Hub and Onlyoffice Connector’s App? The latest version of the connector is 9.8.0, if it is not the one you use, please update to it.
Also, please set the following in Nextcloud config:

'onlyoffice' => array ('editors_check_interval' => 0)
3

Thank you that you write

I have it.

I add it.

I restarted NextCloud. I am waiting until tomorrow.

4

Alright, please share how it goes

5

Three days without a problem!

6

Great to know, it shouldn’t return, I’ll close this thread