After a few docker container updates (I assume…), OnlyOffice stopped working. Whenever I open a document in Nextcloud, it shows a loading screen for some time and then shows the message “The connection to the server has been interrupted. Please reload the page.”.
I don’t know which update caused this and when. I’m running the latest version of both Nextcloud and OnlyOffice.
The configuration in the Nextcloud admin shows no error and seems to connect.
I tried recreating the Docker container without the volumes (from scratch). There’s no logs in err.log but there’s this in out.log:
[2023-02-02T23:31:04.573] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2023-02-02T23:31:04.578] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2023-02-02T23:31:04.721] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 7.3.0. Build: 184
[2023-02-02T23:31:37.602] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2023-02-02T23:31:37.604] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2023-02-02T23:31:37.726] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 7.3.0. Build: 184
[2023-02-02T23:31:57.891] [WARN] [localhost] [docId] [userId] nodeJS - <ref *2> IncomingMessage {
_readableState: ReadableState {
objectMode: false,
highWaterMark: 16384,
buffer: BufferList { head: null, tail: null, length: 0 },
length: 0,
pipes: [],
flowing: null,
ended: false,
endEmitted: false,
reading: false,
sync: true,
needReadable: false,
emittedReadable: false,
readableListening: false,
resumeScheduled: false,
errorEmitted: false,
emitClose: true,
autoDestroy: false,
destroyed: false,
errored: null,
closed: false,
closeEmitted: false,
defaultEncoding: 'utf8',
awaitDrainWriters: null,
multiAwaitDrain: false,
readingMore: true,
dataEmitted: false,
decoder: null,
encoding: null,
[Symbol(kPaused)]: null
},
_events: [Object: null prototype] { end: [Function: clearRequestTimeout] },
_eventsCount: 1,
_maxListeners: undefined,
socket: <ref *1> Socket {
connecting: false,
_hadError: false,
_parent: null,
_host: null,
_readableState: ReadableState {
objectMode: false,
highWaterMark: 16384,
buffer: BufferList { head: null, tail: null, length: 0 },
length: 0,
pipes: [],
flowing: true,
ended: false,
endEmitted: false,
reading: true,
sync: false,
needReadable: true,
emittedReadable: false,
readableListening: false,
resumeScheduled: false,
errorEmitted: false,
emitClose: false,
autoDestroy: false,
destroyed: false,
errored: null,
closed: false,
closeEmitted: false,
defaultEncoding: 'utf8',
awaitDrainWriters: null,
multiAwaitDrain: false,
readingMore: false,
dataEmitted: false,
decoder: null,
encoding: null,
[Symbol(kPaused)]: false
},
_events: [Object: null prototype] {
end: [Array],
timeout: [Function: socketOnTimeout],
data: [Function: bound socketOnData],
error: [Function: socketOnError],
close: [Array],
drain: [Function: bound socketOnDrain],
resume: [Function: onSocketResume],
pause: [Function: onSocketPause]
},
_eventsCount: 8,
_maxListeners: undefined,
_writableState: WritableState {
objectMode: false,
highWaterMark: 16384,
finalCalled: false,
needDrain: false,
ending: false,
ended: false,
finished: false,
destroyed: false,
decodeStrings: false,
defaultEncoding: 'utf8',
length: 0,
writing: false,
corked: 0,
sync: true,
bufferProcessing: false,
onwrite: [Function: bound onwrite],
writecb: null,
writelen: 0,
afterWriteTickInfo: null,
buffered: [],
bufferedIndex: 0,
allBuffers: true,
allNoop: true,
pendingcb: 0,
prefinished: false,
errorEmitted: false,
emitClose: false,
autoDestroy: false,
errored: null,
closed: false,
closeEmitted: false
},
allowHalfOpen: true,
_sockname: null,
_pendingData: null,
_pendingEncoding: '',
server: Server {
maxHeaderSize: undefined,
insecureHTTPParser: undefined,
_events: [Object: null prototype],
_eventsCount: 5,
_maxListeners: undefined,
_connections: 1,
_handle: [TCP],
_usingWorkers: false,
_workers: [],
_unref: false,
allowHalfOpen: true,
pauseOnConnect: false,
httpAllowHalfOpen: false,
timeout: 0,
keepAliveTimeout: 5000,
maxHeadersCount: null,
headersTimeout: 60000,
requestTimeout: 0,
_connectionKey: '6::::8000',
[Symbol(IncomingMessage)]: [Function: IncomingMessage],
[Symbol(ServerResponse)]: [Function: ServerResponse],
[Symbol(kCapture)]: false,
[Symbol(async_id_symbol)]: 225
},
_server: Server {
maxHeaderSize: undefined,
insecureHTTPParser: undefined,
_events: [Object: null prototype],
_eventsCount: 5,
_maxListeners: undefined,
_connections: 1,
_handle: [TCP],
_usingWorkers: false,
_workers: [],
_unref: false,
allowHalfOpen: true,
pauseOnConnect: false,
httpAllowHalfOpen: false,
timeout: 0,
keepAliveTimeout: 5000,
maxHeadersCount: null,
headersTimeout: 60000,
requestTimeout: 0,
_connectionKey: '6::::8000',
[Symbol(IncomingMessage)]: [Function: IncomingMessage],
[Symbol(ServerResponse)]: [Function: ServerResponse],
[Symbol(kCapture)]: false,
[Symbol(async_id_symbol)]: 225
},
parser: HTTPParser {
'0': [Function: bound setRequestTimeout],
'1': [Function: parserOnHeaders],
'2': [Function: parserOnHeadersComplete],
'3': [Function: parserOnBody],
'4': [Function: parserOnMessageComplete],
'5': [Function: bound onParserExecute],
'6': [Function: bound onParserTimeout],
_headers: [],
_url: '',
socket: [Circular *1],
incoming: [Circular *2],
outgoing: null,
maxHeaderPairs: 2000,
_consumed: true,
onIncoming: [Function: bound parserOnIncoming],
[Symbol(resource_symbol)]: [HTTPServerAsyncResource]
},
on: [Function: socketListenerWrap],
addListener: [Function: socketListenerWrap],
prependListener: [Function: socketListenerWrap],
_paused: false,
_httpMessage: ServerResponse {
_events: [Object: null prototype],
_eventsCount: 1,
_maxListeners: undefined,
outputData: [],
outputSize: 0,
writable: true,
destroyed: false,
_last: false,
chunkedEncoding: false,
shouldKeepAlive: false,
_defaultKeepAlive: true,
useChunkedEncodingByDefault: true,
sendDate: true,
_removedConnection: false,
_removedContLen: false,
_removedTE: false,
_contentLength: null,
_hasBody: true,
_trailer: '',
finished: false,
_headerSent: false,
socket: [Circular *1],
_header: null,
_keepAliveTimeout: 5000,
_onPendingData: [Function: bound updateOutgoingData],
_sent100: false,
_expect_continue: false,
[Symbol(kCapture)]: false,
[Symbol(kNeedDrain)]: false,
[Symbol(corked)]: 0,
[Symbol(kOutHeaders)]: null
},
[Symbol(async_id_symbol)]: 229,
[Symbol(kHandle)]: TCP {
reading: true,
onconnection: null,
_consumed: true,
[Symbol(owner_symbol)]: [Circular *1]
},
[Symbol(kSetNoDelay)]: false,
[Symbol(lastWriteQueueSize)]: 0,
[Symbol(timeout)]: null,
[Symbol(kBuffer)]: null,
[Symbol(kBufferCb)]: null,
[Symbol(kBufferGen)]: null,
[Symbol(kCapture)]: false,
[Symbol(kBytesRead)]: 0,
[Symbol(kBytesWritten)]: 0,
[Symbol(RequestTimeout)]: undefined
},
httpVersionMajor: 1,
httpVersionMinor: 1,
httpVersion: '1.1',
complete: false,
headers: {
host: 'office.xxxxxxxx.me',
connection: 'close',
'x-forwarded-host': 'office.xxxxxxx.me',
'x-forwarded-proto': 'https',
'x-forwarded-for': '10.0.0.1, 10.0.0.2',
'x-real-ip': '10.0.0.1',
pragma: 'no-cache',
'cache-control': 'no-cache',
'user-agent': 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36',
origin: 'https://office.xxxxxxxx.me',
'sec-websocket-version': '13',
'accept-encoding': 'gzip, deflate, br',
'accept-language': 'en,pt-PT;q=0.9,pt;q=0.8,en-US;q=0.7,es;q=0.6,de;q=0.5,fr;q=0.4,da;q=0.3,la;q=0.2,gl;q=0.1',
'sec-websocket-key': 'baoP7HfYvUSA1m7x5MY9pg==',
'sec-websocket-extensions': 'permessage-deflate; client_max_window_bits'
},
rawHeaders: [
'Host',
'office.xxxxxxxx.me',
'Connection',
'close',
'X-Forwarded-Host',
'office.xxxxxxxx.me',
'X-Forwarded-Proto',
'https',
'X-Forwarded-For',
'10.0.0.1, 10.0.0.2',
'X-Real-IP',
'10.0.0.1',
'Pragma',
'no-cache',
'Cache-Control',
'no-cache',
'User-Agent',
'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36',
'Origin',
'https://office.xxxxxxxx.me',
'Sec-WebSocket-Version',
'13',
'Accept-Encoding',
'gzip, deflate, br',
'Accept-Language',
'en,pt-PT;q=0.9,pt;q=0.8,en-US;q=0.7,es;q=0.6,de;q=0.5,fr;q=0.4,da;q=0.3,la;q=0.2,gl;q=0.1',
'Sec-WebSocket-Key',
'baoP7HfYvUSA1m7x5MY9pg==',
'Sec-WebSocket-Extensions',
'permessage-deflate; client_max_window_bits'
],
trailers: {},
rawTrailers: [],
aborted: false,
upgrade: false,
url: '/doc/3139224055/c/?EIO=4&transport=websocket',
method: 'GET',
statusCode: null,
statusMessage: null,
client: <ref *1> Socket {
connecting: false,
_hadError: false,
_parent: null,
_host: null,
_readableState: ReadableState {
objectMode: false,
highWaterMark: 16384,
buffer: BufferList { head: null, tail: null, length: 0 },
length: 0,
pipes: [],
flowing: true,
ended: false,
endEmitted: false,
reading: true,
sync: false,
needReadable: true,
emittedReadable: false,
readableListening: false,
resumeScheduled: false,
errorEmitted: false,
emitClose: false,
autoDestroy: false,
destroyed: false,
errored: null,
closed: false,
closeEmitted: false,
defaultEncoding: 'utf8',
awaitDrainWriters: null,
multiAwaitDrain: false,
readingMore: false,
dataEmitted: false,
decoder: null,
encoding: null,
[Symbol(kPaused)]: false
},
_events: [Object: null prototype] {
end: [Array],
timeout: [Function: socketOnTimeout],
data: [Function: bound socketOnData],
error: [Function: socketOnError],
close: [Array],
drain: [Function: bound socketOnDrain],
resume: [Function: onSocketResume],
pause: [Function: onSocketPause]
},
[2023-02-02T23:31:57.897] [WARN] [localhost] [docId] [userId] nodeJS - 3
[2023-02-02T23:31:57.898] [WARN] [localhost] [docId] [userId] nodeJS - Bad request
[2023-02-02T23:31:57.898] [WARN] [localhost] [docId] [userId] nodeJS - { name: 'TRANSPORT_HANDSHAKE_ERROR' }
[2023-02-02T23:31:58.467] [WARN] [localhost] [docId] [userId] nodeJS - <ref *2> IncomingMessage {
...