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Hi, I use Onlyoffice regularly from my Nextcloud every few days. I have Onlyoffice on a separate server. Every few days OnlyOffice server seems to stop responding. I notice when I open a doc or sheet and I see the “ONLYOFFICE cannot be reached…” warning box at the top right of the Nextcloud page.
The quick fix is to open a terminal window and ssh into the Onlyoffice server, then type “reboot” and after a couple of minutes I can open the openoffice docs normally from Nextcloud.
I would like to find what is causing this problem. What should I do in order to check if it is an Onlyoffice problem and what is it?