Report a bug
Online-System
- Sonology DS718+ / DSM 7.0.1-42218 Update 3
- Nextcloud (manual Install) 23.0.2
- OnlyOffice (Docker) 7.0.1.37 (Source: onlyoffice/documentenserver)
Offline System
- MS Windows 11 (latest update)
- MS Office 2019 Pro Plus (latest update)
- NextCloud Cient 3.4.1
- Firefox 99.0
Online Working
Offline Working "Word
- I copy a word “document.docx” to “c:\clouds\nextcloud”
=> OK
- I open it with Word and edit, and stor it
=> OK
- I open Firefox and got the the NextCloud and Login
=> OK
- I open / edit / save the Word “document.docx” wit OnlyOffice in NextCloud
=> OK
- I open it with Word and edit, and stor it
=> open OK
=> edit OK
=> Save … not Working, error, save to other palce
=> Save to other Place … not Working
=> it’s not able to edit
So, I think, OnlyOffice mak a bug on the Word Document?
Do you know this issue?
With kind regards!
Report a bug
On a other/dfferent Computer
Offline System
- MS Windows 11 (latest update)
-
MS Office 2022 Pro Plus (latest update)
- NextCloud Cient 3.4.1
- Firefox 99.0
Online Working
Offline Working "Word
- I copy a word “document.docx” to “c:\clouds\nextcloud”
=> OK
- I open it with Word and edit, and stor it
=> OK
- I open Firefox and got the the NextCloud and Login
=> OK
- I open / edit / save the Word “document.docx” wit OnlyOffice in NextCloud
=> OK
- I open it with Word and edit, and stor it
=> open OK
=> edit OK
=> Save OK
With kind regards!
Hello @hintmic
Do I understand the situation right that the issue is reproducible only on your PC?
And the entire scenario is: edit a file with MS locally (file is synced with Nextcloud portal via Nextcloud desktop app) > edit the file on Nextcloud portal via ONLYOFFICE Docs > get back to local PC and try to save the file to another direction (via MS).
Could you please recheck the issue and provide us with videofile where you are reproducing the issue?
Hello,
where can I upload a mkv-video?
Hello @hintmic
You can upload videofile to any external storage and provide us with download link.
Thank you for provided video.
We have tried to reproduce the issue on different PCs, but without any result.
It seems to me that situation is reproducible only on your side (only on your PC) and I’m not sure how to resolve it.
probably it’s related to your OS setting or registry.
Hello,
this issue with the Word-Document (template from my university) on ervery pc and os reproduceable.
I can send you this template per eMail to reproduce the issue.
Sure, you can contact me via PM to provide mentioned file. Or upload the file to any external storage and post a link to download here.
Hi Alexandre,
I’ve send you the Links per PN because privacy 
Thx, hintmic