Onlyoffice 403 borbidden

https://******/crm/onlyoffice/cache/files/data/ea37df1c1063ad1013c3/Editor.bin/Editor.bin?md5=wTjW2eoKmBnD-XZFLqZxRQ&expires=1680852338&filename=Editor.bin

response: 403 forbidden nginx

nginx config error ?

nginx config:
location /crm/onlyoffice/ {
proxy_pass http://onlyoffice:80/;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection “upgrade”;
proxy_set_header X-Forwarded-Host $host/crm/onlyoffice;
proxy_http_version 1.1;
}

What is going on? Why 403? I cannot find any error in any of the server log files. What could be wrong? What shall I do now?

Hello @mojianpo
Please provide us with details. We need exact issue scenario (step-by-step), if it’s possible, please record a videofile or make screenshots while you’re reproducing the issue. Did you face any error pop-up message in the editor interface?
Also let us know your Document server version, installation type, point me to the guide which you used for installation.

One more thing. Do you have a proxy in front of Document server? If so, probably this title will be useful: Using ONLYOFFICE Docs behind the proxy - ONLYOFFICE