ONLYOFFICE Docs v7.3 released: enhanced forms, SmartArt, new security settings, Watch Window, and more
ONLYOFFICE Docs v7.3 released

Online editors want to use the same key all the time

At present, because the business needs online editing, I want to use the same key for the same file all the time
but will prompt
The editor is loaded with the “The file version has been changed. The page will be reloaded” message.

Is there any way I can keep using the same key for the same file

Hello @zimu

The error “The file version has been changed. The page will be reloaded” appears when you are trying to open a file with an old key. Note that every time the document is edited and saved, the document.key must be generated anew.
This is fundamental behavior of Document Server and it cannot be modified.

@Constantine But after using the same key for more than ten minutes, it can be turned on normally. Is there no setting switch