I was connect nextcloud with onlyoffice successfully, and use it for a while. I remember the last time I use it is about a week ago. Today, I suddenly find that nextcloud cannot connect with onlyoffice.
NextCloud is running in VM 192.168.0.221
OnlyOffice is running in VM 192.168.0.226 (inside docker)
Document Server version: 7.1.1.23
Connector version: 7.5.2
NextCloud version: 24.0.1
OS: Ubuntu 20.4
Attach logs if possible.
NextCloud logging:
[onlyoffice] Error: Exception: Error occurred in the document service: Conversion error at <<closure>>
0. /var/snap/nextcloud/31033/nextcloud/extra-apps/onlyoffice/lib/documentservice.php line 95
OCA\Onlyoffice\DocumentService->ProcessConvServResponceError()
1. /var/snap/nextcloud/31033/nextcloud/extra-apps/onlyoffice/lib/documentservice.php line 446
OCA\Onlyoffice\DocumentService->GetConvertedUri()
2. /var/snap/nextcloud/31033/nextcloud/extra-apps/onlyoffice/controller/settingscontroller.php line 175
OCA\Onlyoffice\DocumentService->checkDocServiceUrl()
3. /snap/nextcloud/31033/htdocs/lib/private/AppFramework/Http/Dispatcher.php line 225
OCA\Onlyoffice\Controller\SettingsController->SaveAddress()
4. /snap/nextcloud/31033/htdocs/lib/private/AppFramework/Http/Dispatcher.php line 133
OC\AppFramework\Http\Dispatcher->executeController()
5. /snap/nextcloud/31033/htdocs/lib/private/AppFramework/App.php line 172
OC\AppFramework\Http\Dispatcher->dispatch()
6. /snap/nextcloud/31033/htdocs/lib/private/Route/Router.php line 298
OC\AppFramework\App::main()
7. /snap/nextcloud/31033/htdocs/lib/base.php line 1023
OC\Route\Router->match()
8. /snap/nextcloud/31033/htdocs/index.php line 36
OC::handleRequest()
PUT /index.php/apps/onlyoffice/ajax/settings/address
from 192.168.0.222 by kaman at 2022-07-23T17:05:48+00:00
/var/log/onlyoffice/documentserver/converter/out.log-20220716
[2022-07-23T17:05:46.391] [WARN] nodeJS - worker 585179 died (code = null; signal = SIGSEGV).
[2022-07-23T17:05:46.393] [WARN] nodeJS - worker 585896 started.
[2022-07-23T17:05:46.737] [WARN] nodeJS - checkRedelivered redelivered data={"fields":{"consumerTag":"amq.ctag-gyMr1wZ00RQuOxvpaGvyeA","deliveryTag":1,"redelivered":true,"exchange":"","routingKey":"ds.converttask"},"properties":{"contentType":"undefined","contentEncoding":"undefined","headers":{},"deliveryMode":2,"priority":1,"correlationId":"undefined","replyTo":"undefined","expiration":"undefined","messageId":"undefined","timestamp":"undefined","type":"undefined","userId":"undefined","appId":"undefined","clusterId":"undefined"},"content":{"type":"Buffer","data":[123,34,99,109,100,34,58,123,34,119,105,116,104,65,117,116,104,111,114,105,122,97,116,105,111,110,34,58,116,114,117,101,44,34,99,34,58,34,99,111,110,118,34,44,34,105,100,34,58,34,99,111,110,118,95,99,104,101,99,107,95,49,54,53,52,57,54,51,51,54,49,95,100,111,99,120,34,44,34,102,111,114,109,97,116,34,58,34,100,111,99,120,34,44,34,117,114,108,34,58,34,104,116,116,112,115,58,47,47,99,108,111,117,100,46,49,111,114,57,46,99,111,109,47,105,110,100,101,120,46,112,104,112,47,97,112,112,115,47,111,110,108,121,111,102,102,105,99,101,47,101,109,112,116,121,63,100,111,99,61,101,121,74,48,101,88,65,105,79,105,74,75,86,49,81,105,76,67,74,104,98,71,99,105,79,105,74,73,85,122,73,49,78,105,74,57,46,101,121,74,104,89,51,82,112,98,50,52,105,79,105,74,108,98,88,66,48,101,83,74,57,46,68,68,87,118,69,113,118,98,66,48,85,117,80,122,77,83,102,56,108,52,90,49,112,89,84,87,104,102,121,102,51,51,112,77,103,115,83,116,57,76,84,83,81,34,44,34,116,105,116,108,101,34,58,34,99,104,101,99,107,95,49,54,53,52,57,54,51,51,54,49,46,100,111,99,120,34,44,34,111,117,116,112,117,116,102,111,114,109,97,116,34,58,54,53,44,34,99,111,100,101,112,97,103,101,34,58,52,54,44,34,100,101,108,105,109,105,116,101,114,34,58,52,44,34,101,109,98,101,100,100,101,100,102,111,110,116,115,34,58,102,97,108,115,101,44,34,110,111,98,97,115,101,54,52,34,58,116,114,117,101,125,44,34,116,111,70,105,108,101,34,58,34,111,117,116,112,117,116,46,100,111,99,120,34,44,34,102,114,111,109,79,114,105,103,105,110,34,58,116,114,117,101,44,34,118,105,115,105,98,105,108,105,116,121,84,105,109,101,111,117,116,34,58,51,48,48,125]}}
[2022-07-23T17:05:46.922] [WARN] nodeJS - worker 585896 died (code = null; signal = SIGSEGV).
[2022-07-23T17:05:46.924] [WARN] nodeJS - worker 585908 started.
[2022-07-23T17:05:47.262] [WARN] nodeJS - checkRedelivered redelivered data={"fields":{"consumerTag":"amq.ctag-JroPbzHA3ujvS_ltEbtE1Q","deliveryTag":1,"redelivered":true,"exchange":"","routingKey":"ds.converttask"},"properties":{"contentType":"undefined","contentEncoding":"undefined","headers":{"x-redelivered-count":1},"deliveryMode":2,"priority":1,"correlationId":"undefined","replyTo":"undefined","expiration":"undefined","messageId":"undefined","timestamp":"undefined","type":"undefined","userId":"undefined","appId":"undefined","clusterId":"undefined"},"content":{"type":"Buffer","data":[123,34,99,109,100,34,58,123,34,119,105,116,104,65,117,116,104,111,114,105,122,97,116,105,111,110,34,58,116,114,117,101,44,34,99,34,58,34,99,111,110,118,34,44,34,105,100,34,58,34,99,111,110,118,95,99,104,101,99,107,95,49,54,53,52,57,54,51,51,54,49,95,100,111,99,120,34,44,34,102,111,114,109,97,116,34,58,34,100,111,99,120,34,44,34,117,114,108,34,58,34,104,116,116,112,115,58,47,47,99,108,111,117,100,46,49,111,114,57,46,99,111,109,47,105,110,100,101,120,46,112,104,112,47,97,112,112,115,47,111,110,108,121,111,102,102,105,99,101,47,101,109,112,116,121,63,100,111,99,61,101,121,74,48,101,88,65,105,79,105,74,75,86,49,81,105,76,67,74,104,98,71,99,105,79,105,74,73,85,122,73,49,78,105,74,57,46,101,121,74,104,89,51,82,112,98,50,52,105,79,105,74,108,98,88,66,48,101,83,74,57,46,68,68,87,118,69,113,118,98,66,48,85,117,80,122,77,83,102,56,108,52,90,49,112,89,84,87,104,102,121,102,51,51,112,77,103,115,83,116,57,76,84,83,81,34,44,34,116,105,116,108,101,34,58,34,99,104,101,99,107,95,49,54,53,52,57,54,51,51,54,49,46,100,111,99,120,34,44,34,111,117,116,112,117,116,102,111,114,109,97,116,34,58,54,53,44,34,99,111,100,101,112,97,103,101,34,58,52,54,44,34,100,101,108,105,109,105,116,101,114,34,58,52,44,34,101,109,98,101,100,100,101,100,102,111,110,116,115,34,58,102,97,108,115,101,44,34,110,111,98,97,115,101,54,52,34,58,116,114,117,101,125,44,34,116,111,70,105,108,101,34,58,34,111,117,116,112,117,116,46,100,111,99,120,34,44,34,102,114,111,109,79,114,105,103,105,110,34,58,116,114,117,101,44,34,118,105,115,105,98,105,108,105,116,121,84,105,109,101,111,117,116,34,58,51,48,48,125]}}
[2022-07-23T17:05:47.440] [WARN] nodeJS - worker 585908 died (code = null; signal = SIGSEGV).
[2022-07-23T17:05:47.442] [WARN] nodeJS - worker 585918 started.
[2022-07-23T17:05:47.780] [WARN] nodeJS - checkRedelivered redelivered data={"fields":{"consumerTag":"amq.ctag-Dk87fK9_wqPPjUVdWuojCg","deliveryTag":1,"redelivered":true,"exchange":"","routingKey":"ds.converttask"},"properties":{"contentType":"undefined","contentEncoding":"undefined","headers":{"x-redelivered-count":2},"deliveryMode":2,"priority":1,"correlationId":"undefined","replyTo":"undefined","expiration":"undefined","messageId":"undefined","timestamp":"undefined","type":"undefined","userId":"undefined","appId":"undefined","clusterId":"undefined"},"content":{"type":"Buffer","data":[123,34,99,109,100,34,58,123,34,119,105,116,104,65,117,116,104,111,114,105,122,97,116,105,111,110,34,58,116,114,117,101,44,34,99,34,58,34,99,111,110,118,34,44,34,105,100,34,58,34,99,111,110,118,95,99,104,101,99,107,95,49,54,53,52,57,54,51,51,54,49,95,100,111,99,120,34,44,34,102,111,114,109,97,116,34,58,34,100,111,99,120,34,44,34,117,114,108,34,58,34,104,116,116,112,115,58,47,47,99,108,111,117,100,46,49,111,114,57,46,99,111,109,47,105,110,100,101,120,46,112,104,112,47,97,112,112,115,47,111,110,108,121,111,102,102,105,99,101,47,101,109,112,116,121,63,100,111,99,61,101,121,74,48,101,88,65,105,79,105,74,75,86,49,81,105,76,67,74,104,98,71,99,105,79,105,74,73,85,122,73,49,78,105,74,57,46,101,121,74,104,89,51,82,112,98,50,52,105,79,105,74,108,98,88,66,48,101,83,74,57,46,68,68,87,118,69,113,118,98,66,48,85,117,80,122,77,83,102,56,108,52,90,49,112,89,84,87,104,102,121,102,51,51,112,77,103,115,83,116,57,76,84,83,81,34,44,34,116,105,116,108,101,34,58,34,99,104,101,99,107,95,49,54,53,52,57,54,51,51,54,49,46,100,111,99,120,34,44,34,111,117,116,112,117,116,102,111,114,109,97,116,34,58,54,53,44,34,99,111,100,101,112,97,103,101,34,58,52,54,44,34,100,101,108,105,109,105,116,101,114,34,58,52,44,34,101,109,98,101,100,100,101,100,102,111,110,116,115,34,58,102,97,108,115,101,44,34,110,111,98,97,115,101,54,52,34,58,116,114,117,101,125,44,34,116,111,70,105,108,101,34,58,34,111,117,116,112,117,116,46,100,111,99,120,34,44,34,102,114,111,109,79,114,105,103,105,110,34,58,116,114,117,101,44,34,118,105,115,105,98,105,108,105,116,121,84,105,109,101,111,117,116,34,58,51,48,48,125]}}