Nextcloud do not connect to Doc Server

Docs
, ,
1

Document Server version: 8.0.0.99
Type of installation of the Document Server (docker, deb/rpm, exe)
OS: Debian Bookworm, installation - deb
Browser version: Firefox

Hi, can’t connect NC host via https to DS host
wget is OK from both hosts

{
  "reqId": "ZcC0QGyGk2Aoa5kuBg2G0QAAAA4",
  "level": 3,
  "time": "2024-02-05T10:11:12+00:00",
  "remoteAddr": "192.168.50.48",
  "user": "admin",
  "app": "onlyoffice",
  "method": "PUT",
  "url": "/index.php/apps/onlyoffice/ajax/settings/address",
  "message": "getConvertedUri on check error",
  "userAgent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36",
  "version": "28.0.2.5",
  "exception": {
    "Exception": "Exception",
    "Message": "Возникла ошибка в службе документов: Unknown error",
    "Code": 0,
    "Trace": [
      {
        "file": "/var/www/nextcloud/apps/onlyoffice/lib/DocumentService.php",
        "line": 103,
        "function": "processConvServResponceError",
        "class": "OCA\\Onlyoffice\\DocumentService",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/onlyoffice/lib/DocumentService.php",
        "line": 444,
        "function": "getConvertedUri",
        "class": "OCA\\Onlyoffice\\DocumentService",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/onlyoffice/lib/Controller/SettingsController.php",
        "line": 191,
        "function": "checkDocServiceUrl",
        "class": "OCA\\Onlyoffice\\DocumentService",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 230,
        "function": "saveAddress",
        "class": "OCA\\Onlyoffice\\Controller\\SettingsController",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 137,
        "function": "executeController",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/AppFramework/App.php",
        "line": 184,
        "function": "dispatch",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Route/Router.php",
        "line": 315,
        "function": "main",
        "class": "OC\\AppFramework\\App",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/base.php",
        "line": 1069,
        "function": "match",
        "class": "OC\\Route\\Router",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/index.php",
        "line": 39,
        "function": "handleRequest",
        "class": "OC",
        "type": "::"
      }
    ],
    "File": "/var/www/nextcloud/apps/onlyoffice/lib/DocumentService.php",
    "Line": 249,
    "message": "getConvertedUri on check error",
    "CustomMessage": "getConvertedUri on check error"
  },
  "id": "65c0b447838a8"
}
2

Hello,
Please provide the following info:

  1. Screenshot of ONLYOFFICE Connector’s App settings
  2. Save ONLYOFFICE Connector’s App settings and if there is any errors popping up, make a screenshot
  3. Nextcloud version
  4. ONLYOFFICE Connector’s App version
  5. Document Server logs (var/log/onlyoffice/documentserver)
3

Hi(Привет)

image
image2159×744 84.8 KB

Nextcloud Hub 7 (28.0.2)

ONLYOFFICE Connector’s App version - 9.0.0

[2024-02-07T05:24:45.094] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-02-07T05:24:45.096] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-02-07T05:24:45.126] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-02-07T05:24:46.128] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-02-07T05:24:47.130] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-02-07T05:24:48.132] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-02-07T05:24:49.134] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-02-07T05:24:50.135] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-02-07T05:24:51.697] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.0.0. Build: 99
[2024-02-07T06:24:51.270] [WARN] [localhost] [docId] [userId] nodeJS - sqlQuery error sqlCommand: SELECT tenant, id FROM task_result WHERE last_open: error: отношение "task_result" не существует
    at /snapshot/server/DocService/node_modules/pg-pool/index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2024-02-07T06:24:51.270] [ERROR] [localhost] [docId] [userId] nodeJS - checkFileExpire error: error: отношение "task_result" не существует
    at /snapshot/server/DocService/node_modules/pg-pool/index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2024-02-07T07:24:51.298] [WARN] [localhost] [docId] [userId] nodeJS - sqlQuery error sqlCommand: SELECT tenant, id FROM task_result WHERE last_open: error: отношение "task_result" не существует
    at /snapshot/server/DocService/node_modules/pg-pool/index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2024-02-07T07:24:51.298] [ERROR] [localhost] [docId] [userId] nodeJS - checkFileExpire error: error: отношение "task_result" не существует
    at /snapshot/server/DocService/node_modules/pg-pool/index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
4

According to the provided logs it can be seen that the reason for the problem is failure of connection with RabbitMQ and missing table in the database. What RabbitMQ and PostgreSQL are you using - local or external?

5

both local

6

This is another DS on separate host in docker container

Logs

docker exec -it onlyoffice  bash    
root@29bb4be4a768:/# cat /var/log/onlyoffice/documentserver/docservice/out.log 
[2024-02-07T09:53:00.360] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-02-07T09:53:00.364] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-02-07T09:53:00.702] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.0.0. Build: 99
[2024-02-07T09:54:34.905] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-02-07T09:54:34.907] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-02-07T09:54:35.082] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.0.0. Build: 99

Error while downloading the document file to be converted.) (версия 8.0.0.99)

7

Please provide full converter’s logs folder (var/log/onlyoffice/documentserver/converter inside the container)

8 
[2024-02-07T09:53:00.828] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 8; availableParallelism: undefined
[2024-02-07T09:53:00.830] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-02-07T09:53:00.840] [WARN] [localhost] [docId] [userId] nodeJS - worker 445 started.
[2024-02-07T09:53:00.842] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 8; availableParallelism: undefined
[2024-02-07T09:53:00.842] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-02-07T09:54:34.922] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 8; availableParallelism: undefined
[2024-02-07T09:54:34.924] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-02-07T09:54:34.933] [WARN] [localhost] [docId] [userId] nodeJS - worker 610 started.
[2024-02-07T09:54:34.935] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 8; availableParallelism: undefined
[2024-02-07T09:54:34.935] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-02-07T10:19:44.092] [ERROR] [localhost] [conv_check_1679181346_docx] [userId] nodeJS - error downloadFile:url=https://192.168.50.8/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=1;code:DEPTH_ZERO_SELF_SIGNED_CERT;connect:null Error: self signed certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-02-07T10:19:45.101] [ERROR] [localhost] [conv_check_1679181346_docx] [userId] nodeJS - error downloadFile:url=https://192.168.50.8/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=2;code:DEPTH_ZERO_SELF_SIGNED_CERT;connect:null Error: self signed certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-02-07T10:19:46.108] [ERROR] [localhost] [conv_check_1679181346_docx] [userId] nodeJS - error downloadFile:url=https://192.168.50.8/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=3;code:DEPTH_ZERO_SELF_SIGNED_CERT;connect:null Error: self signed certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-02-07T10:20:17.826] [ERROR] [localhost] [conv_check_2060614837_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:20:14 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=511si0vk2lnup712uf00nfp9v3; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=UuUGFEiujyR50Iiiha7FIlnv%2FVPFNZ2HaoXVKqsYdkvyoo22uvZKkG6M1iaio7lY1d%2Ban2Jk7QA9WFB0aFTVmyvIbGWVplYBAhgkYOPu%2FFhGBXc7EfXAwgCDXURNfvNF; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=511si0vk2lnup712uf00nfp9v3; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=511si0vk2lnup712uf00nfp9v3; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZXsHgBNZVdHRwM4nsWQAAAAE","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:20:18.860] [ERROR] [localhost] [conv_check_2060614837_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:20:15 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=lqao263m1h7uo1eju9vipu1kke; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=tiznzlJeAFNN1OUhYlrBI5Cd1drfK%2Bw1fJyd3MHuFj%2FBmRCncB7eIgg4bX3aV1uZWl0PK%2B%2Bv62RHYE5Q7WGyTum%2BmBccb3isR%2F%2FytBzcfAQt0Vg4%2F3eIq8DHhOOrBDD9; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=lqao263m1h7uo1eju9vipu1kke; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=lqao263m1h7uo1eju9vipu1kke; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZX8HgBNZVdHRwM4nsWgAAAAE","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:20:19.897] [ERROR] [localhost] [conv_check_2060614837_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:20:16 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=tcgcjl9i7s7nqvuk7bvtacqvhd; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=hrjIk1UvwBjNURMs%2BJYBABXFqHpxzOkSSLStRzh7O58Lx7ped9UdDvf7DfmDr9zV0lWVViaArsip3gqhn1AszRtWr%2Fx%2F7tE2EoqaaNiqC7evC76jYdD88joNG5H8ItBc; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=tcgcjl9i7s7nqvuk7bvtacqvhd; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=tcgcjl9i7s7nqvuk7bvtacqvhd; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZYMHgBNZVdHRwM4nsWwAAAAE","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:20:25.036] [ERROR] [localhost] [conv_check_274106075_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:20:21 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=0osa4anfdboskda6ehq1bct0mg; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=%2FX8NRvczPcY5v%2FDN02meLx7LrLDcDPXTpJPA4h66R3GJ%2FbaBN43wTpO3NdFI33qopd5Y1KytB2if01o303kmsoj5o%2B02wo%2FOmGdTlPaB0H7Pmsfzu%2FkmrOQ8TkxH6vpM; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=0osa4anfdboskda6ehq1bct0mg; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=0osa4anfdboskda6ehq1bct0mg; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZZbzN_iS5GNExRDDnoAAAAAc","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:20:26.075] [ERROR] [localhost] [conv_check_274106075_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:20:22 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=hgd1eei18vl6ejrfms06llsvat; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=aiyVTCZZ%2FpGpAIHsCyr3Ho%2FQIJtn8XYEvh9U8uT4B4THrOK%2Fcda0TseX3DoPExHaGgvbEfXKQXyydpAkbQWIZtq3akjbLwJEUTR9u9Sa4M9%2BvZ3B7BVvPITzI3Sy6SJe; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=hgd1eei18vl6ejrfms06llsvat; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=hgd1eei18vl6ejrfms06llsvat; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZZrzN_iS5GNExRDDnoQAAAAc","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:20:27.112] [ERROR] [localhost] [conv_check_274106075_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:20:23 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=0eblf34pt4du6cje258q04uqjf; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=ucSi8C9xoVcHMbmaMF9E2Wwve3583x5c7y81aVIaJeRXnGes1ygip%2BrBW7tAp9oKSxpcIV8QxTkpSOpDMMv7nmzpXV1JuZDg9c%2FBi9tClt4sfUcjlUZl8RRy4U2%2Bnj07; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=0eblf34pt4du6cje258q04uqjf; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=0eblf34pt4du6cje258q04uqjf; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZZ7zN_iS5GNExRDDnogAAAAc","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:21:29.162] [ERROR] [localhost] [conv_check_616113955_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:21:25 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=41bbhuf1g91gipl5dnk5h7glvm; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=%2FXtOuZCcWS8HCm%2Bsa%2BiHSK2wqzjEpqkJunWr0nL%2Bgn7bHpuBVPEwJJGUlW7VCXe9JaDuthxVDRdgUkr%2FEF1qjdoXVoem8UqOyRHWXUOdInf53mBCjz2A0FHKLEkH8wAf; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=41bbhuf1g91gipl5dnk5h7glvm; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=41bbhuf1g91gipl5dnk5h7glvm; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZpTvwPxj6tKx2lKzsoAAAAAY","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:21:30.203] [ERROR] [localhost] [conv_check_616113955_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:21:26 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=447jkd7nhinng8irc46rssfdrf; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=KxGLz6vrVjI6Dv9ayl8S5oQWDCsV1p6Be5EUeFU7N5EyFscmJ80Qr%2F3ckNVGVPXKvDrnqgi53kc3m157gDuT36dS4u2tVjBXsYtAXm1pc3eNX3fh4DL8a1NfaxmlkIjb; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=447jkd7nhinng8irc46rssfdrf; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=447jkd7nhinng8irc46rssfdrf; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZpjvwPxj6tKx2lKzsoQAAAAY","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:21:31.258] [ERROR] [localhost] [conv_check_616113955_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:21:27 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=c0hgoa733dticoi18bac2134s8; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=rfoT6Qx%2FdPyqTbJWm8sgWHdYrTjFYR64c9qJkBQphLLBRWHuunnf26nKboxwuwBZobuwGwu2G%2BeQmfOpKxt4iZ2TBucq9YLKijcFPyYhUm0E%2FTGFM90YbUoA8nX%2Bl7uk; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=c0hgoa733dticoi18bac2134s8; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=c0hgoa733dticoi18bac2134s8; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZpzvwPxj6tKx2lKzsogAAAAY","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:21:37.688] [ERROR] [localhost] [conv_check_1322647096_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:21:34 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=85s7n1aqt0dvindoqdbeb0ssuf; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=F4E8f8iZQ9XAugl7E4N6uU2OupRDkceOIo%2FrJuNLZZLvyMUOtjHTHewigU9mv184vw4RTCDeSIGufq%2FCsUu31ZRcKrGWXS6J3GRBuVXJcSbh%2BVCzv4iNDkC6xoYvWGnb; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=85s7n1aqt0dvindoqdbeb0ssuf; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=85s7n1aqt0dvindoqdbeb0ssuf; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZrhyarF2J6tRRrfOLhwAAAAQ","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:21:38.720] [ERROR] [localhost] [conv_check_1322647096_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:21:35 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=08j5o0svq0s1dasgv29piuseu5; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=tUiIaQH8pjzCE5slq9TmE%2FQNJ1dzszzqBeZkZKVEO81CtW1Jxwh6ObQUPfWfAubAxbiPBP3OkmA8%2FIQxf%2FhyLYm3p6VbUVBJxME%2BL%2FMnl42EtFu2KTk2Eq93z4SuuHcn; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=08j5o0svq0s1dasgv29piuseu5; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=08j5o0svq0s1dasgv29piuseu5; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZrxyarF2J6tRRrfOLiAAAAAQ","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:21:39.755] [ERROR] [localhost] [conv_check_1322647096_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:21:36 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=1lot3np7bs6pf0g49ubn3prn7v; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=zoYOK0uO6LFxehOt8WEChuxwjpce5IVaVnRf0cGWloOcBea8AguhMJgH26UzB%2FYBrIqMB2ks1C79R5hopYXqZm6kZUx2W2zudhLJGDI2ayhWvKOk%2BlpiqhVL6K5nIhDO; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=1lot3np7bs6pf0g49ubn3prn7v; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=1lot3np7bs6pf0g49ubn3prn7v; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNZsByarF2J6tRRrfOLiQAAAAQ","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:25:22.594] [ERROR] [localhost] [conv_check_931160176_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:25:19 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=r2ljeu4dhiaq298bf1j02t0qqb; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=Tvl2iWT8cr0PIsGRa9FRuK%2BG7Dyo7yd9ZRkO8sNi7mOcnb8nMHnRJCjGWdFWcceIYocl96InzUlKhASrabYHcPdSyQQqKwBqF%2F3KE1ZSwg%2FMtSkDyOW92zKkukQrtMlE; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=r2ljeu4dhiaq298bf1j02t0qqb; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=r2ljeu4dhiaq298bf1j02t0qqb; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNajzvwPxj6tKx2lKzsowAAAAY","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:25:23.625] [ERROR] [localhost] [conv_check_931160176_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:25:20 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=sss3o6h8j7k5o5qjrkgl1m6dck; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=0jaaycRspM0pNr37A8OxPTKPNCdk34Khwv2mAwpBdaUv9zZJmSWxc9ajsYc%2Fs7K8QqTgud7nMF5mlYAm%2BbGC45SUGhXVbi%2BoTYeMIROZUVH6FbY3dZISZwRbWuc33xsq; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=sss3o6h8j7k5o5qjrkgl1m6dck; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=sss3o6h8j7k5o5qjrkgl1m6dck; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNakDvwPxj6tKx2lKzspAAAAAY","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-02-07T10:25:24.662] [ERROR] [localhost] [conv_check_931160176_docx] [userId] nodeJS - error downloadFile:url=https://cloudnc.mscsrv.ru/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.i6JOT_ySBibPAVcwkPUdpPrSlgK7WvtFIVdBKTvG_hs;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"cache-control":"no-cache, no-store, must-revalidate","content-length":"27","content-security-policy":"default-src 'none';base-uri 'none';manifest-src 'self';frame-ancestors 'none'","content-type":"application/json; charset=utf-8","date":"Wed, 07 Feb 2024 10:25:21 GMT","expires":"Thu, 19 Nov 1981 08:52:00 GMT","feature-policy":"autoplay 'none';camera 'none';fullscreen 'none';geolocation 'none';microphone 'none';payment 'none'","permissions-policy":"camera=(), microphone=(), geolocation=(), payment=(), usb=(), vr=()","pragma":"no-cache","referrer-policy":"same-origin","set-cookie":["ea11aa7fb0688=cd1hog7llajif08g8f8qrd5b0k; path=/; secure; HttpOnly; SameSite=Lax","oc_sessionPassphrase=TMIKdOOEus4Xf%2Bf5076TeMV2MAGfw2RmVwHA6xWBFl5fITFq91iICBj4P8%2BhvAWx2oYqfeKVB%2Fvu9dukVIkkavo%2F%2FZEZsS2ZL5T5ph14asi1C6aZOkjGk7nTUP0Vge7q; path=/; secure; HttpOnly; SameSite=Lax","ea11aa7fb0688=cd1hog7llajif08g8f8qrd5b0k; path=/; secure; HttpOnly; SameSite=Lax","__Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax","__Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict","ea11aa7fb0688=cd1hog7llajif08g8f8qrd5b0k; path=/; secure; HttpOnly; SameSite=Lax"],"strict-transport-security":"max-age=63072000; includeSubDomains; preload","vary":"Accept-Encoding","x-content-type-options":"nosniff","x-frame-options":"allow-from https:mscsrv.ru","x-permitted-cross-domain-policies":"none","x-request-id":"ZcNakTvwPxj6tKx2lKzspQAAAAY","x-robots-tag":"none,noarchive,nosnippet,notranslate,noimageindex,noindex,nofollow","x-xss-protection":"1; mode=block"};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
9

Hello,
To solve the issue with the first Nextcloud instance you have to set the rejectUnauthorized parameter to false within default.json (/etc/onlyoffice/documentserver/default.json, for Docker inside the container), after that please restart ONLYOFFICE services by running systemctl restart ds-* command or supervisorctl restart all for Docker.

To solve the issue with the second Nextcloud instance please edit the header parameter within local.json (/etc/onlyoffice/documentserver/local.json), so that it looks like this:
“outbox”: {
“header”: “AuthorizationJwt”,
“inBody”: true,
}

After that please restart ONLYOFFICE services by running systemctl restart ds-* command or supervisorctl restart all for Docker. Also, provide the same header within ONLYOFFICE Connector’s App settings of the second Nextcloud instance.