Keyboard Input Methods don’t work on Linux applications of Onlyoffice

Recently, I bought a new Chromebook( Acer Chromebook 314 CB314-1HT). Because I am a Vietnamese, I changed the Input Methods to Vietnamese( Telex) and Vietnamese(VNI). The ones work really great on Chrome browser, Playstore applications and in File Manger. However, when I installed Linux application of Onlyoffice including both Flatpak and Debian, I cannot type any Vietnamese characters even though I had changed the input method from the US( default) to Vietnamese (Telex or VNI). I also tried some other languages like French, German but it didn’t work too. It is likely that the Input Methods only supports English(USA)-the default input method on any Chromebook.

Hey @annavan :wave:

To assist you as thoroughly as possible, it would be very helpful if you could provide a detailed video recording showing the exact steps you follow when encountering the issue. Specifically, we’d appreciate it if you could include:

  1. The moment when you switch input methods on your Chromebook.
  2. How you attempt to type in Vietnamese (Telex or VNI) or any other language within the OnlyOffice app.
  3. Any specific settings or adjustments you’ve made within the Linux environment on your Chromebook.

The more detailed information you can provide, the better we’ll be able to replicate the issue and find a solution. Thank you for your help, and we look forward to your response!

Thank you for your response! In Chromebook, switching to another Input Methods is not currently supported by default. As a result, I have to change the default Input Methods from “English(us)” to Vietnamese(telex) before opening any Linux apps. In the video, you can see that I have tried to type some letters in Vietnamese by pressing the keyboard on my Chromebook such as “aa” stand for"â", dd stand for “đ”, “oo” stand for “ô”, “w” for “ư”, “ee” stand for “ê”. However, none of them worked as expected. I also tried it on another app(libreoffice writer) and it worked really well. I both installed these apps by DEB files. I also noticed that I needed to install another package of libreoffice(sudo apt install -y libreoffice libreoffice-gtk3) to make libreoffice have the ability to type Vietnamese letters with the US keyboard because if I only installed the default command(sudo apt install libreoffice), it didn’t work like Onlyoffice.
I included the video below! If you need any information, please let me know.
Thank you for your help

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Hey @annavan
Thank you very much for the detailed description and the video! :hugs:

We’ll need a bit of time to investigate this issue further, and as soon as we have any additional information regarding the bug, I’ll be sure to update you! :handshake: