Installl onlyoffice with Python Example is abnormality

myld · 29 February 2024 03:12

Hi supporter.

I 'm trying to setup python.example on a docker. after install sucessfully, to access is abnormality

the problem is:

GET /static/images/download.svg or css is 404 error.
when I edit new file , i get blank page.
I trying to direct access onlyoffice document-server server is normal. as edit, views is OK.

browser show:
I can’t upload picture,
when I create new file . I get blank page. such as link "http://192.168.163.130/edit?filename=new%20(7).docx"

docker status:

[root@template Python_Example]# docker ps 
CONTAINER ID   IMAGE                           COMMAND                   CREATED             STATUS          PORTS                                                                          NAMES
15e49c33145b   onlyoffice/documentserver:7.5   "/app/ds/run-documen…"   About an hour ago   Up 29 minutes   80/tcp, 443/tcp                                                                document-server
54f7eea4500f   python_example_example:latest   "make server-prod"        About an hour ago   Up 29 minutes   80/tcp                                                                         example
554f60847aa7   python_example_proxy:latest     "/docker-entrypoint.…"   About an hour ago   Up 29 minutes   0.0.0.0:80->80/tcp, :::80->80/tcp, 0.0.0.0:8080->8080/tcp, :::8080->8080/tcp   proxy

compose-base.yml:

version: "3.8"

services:
  document-server:
    container_name: document-server
    image: onlyoffice/documentserver:7.5
    expose:
      - "80"
    environment:
      - JWT_SECRET="TxGbNM9hcZG9BBEdib1GYdJDZrO0iqlJ"

  example:
    container_name: example
    image: python_example_example:latest
    expose:
      - "80"
    environment:
      - ADDRESS=0.0.0.0
      - DOCUMENT_SERVER_PRIVATE_URL=http://proxy:8080
      - DOCUMENT_SERVER_PUBLIC_URL=http://localhost:8080
      - EXAMPLE_URL=http://proxy
      - JWT_SECRET="TxGbNM9hcZG9BBEdib1GYdJDZrO0iqlJ"
      - PORT=80

  proxy:
    container_name: proxy
    image: python_example_proxy:latest
    ports:
      - "80:80"
      - "8080:8080"

proxy logs :

192.168.163.1 - - [29/Feb/2024:02:36:25 +0000] "GET /create?fileType=word HTTP/1.1" 302 5 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:26 +0000] "GET /edit?filename=new%20(6).docx HTTP/1.1" 200 19355 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:26 +0000] "GET /static/css/editor.css HTTP/1.1" 404 190 "http://192.168.163.130/edit?filename=new%20(6).docx" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:27 +0000] "GET / HTTP/1.1" 200 75189 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:27 +0000] "GET /static/images/desktop.svg HTTP/1.1" 404 190 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:27 +0000] "GET /static/images/mobile.svg HTTP/1.1" 404 190 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:27 +0000] "GET /static/images/comment.svg HTTP/1.1" 404 190 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:27 +0000] "GET /static/images/review.svg HTTP/1.1" 404 190 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:27 +0000] "GET /static/images/block-content.svg HTTP/1.1" 404 190 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:27 +0000] "GET /static/images/embeded.svg HTTP/1.1" 404 190 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:27 +0000] "GET /static/images/download.svg HTTP/1.1" 404 190 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:36:27 +0000] "GET /static/images/delete.svg HTTP/1.1" 404 190 "http://192.168.163.130/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:37:15 +0000] "GET /static/css/editor.css HTTP/1.1" 404 190 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36"
192.168.163.1 - - [29/Feb/2024:02:37:22 +0000] "GET /css/editor.css HTTP/1.1" 404 190 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36

please help me , thank you!

myld · 1 March 2024 14:29

support my self.

Alexandre · 6 March 2024 08:30

Hello @myld
Sorry for the late reply.
Please clarify if you were able to resolve the situation. If not, we need the exact issue scenario (you can record a video file) and Document server logs. Also please pay attention that v.7.5 is outdated, please update your installation to v.8.0.1