Insert html through drag and drop but with the active font

Docs
1

Do you want to: Ask a how-to question
Document Server version: 8.0.1.31
Type of installation of the Document Server (docker, deb/rpm, exe)
OS: Docker
Browser version: Chrome

Hi,

We provide the functionality to drag and drop element into the document editor and I noticed that when dragging and dropping some text, it will be inserted and use the current active font. However when we do this with html, the dropped content will not take over the active font but falls back to “Arial”. I don’t know if it is me doing something wrong or if this is a bug. How can I solve this?

Kind regards,

Joachim

2

Hello,

Please provide a video showing reproduction of the above-mentioned issue.

3

Hi DmitriiV,

Attached you can find a video describing the behaviour. I don’t know if this is a bug, but I’m wondering why one takes the active font whereas the other does not. As you can see in the video, whenever I drag the element “Q” which is just text, it is inserted and takes the active font. When I however drag the element “A” which is html, it is inserted and falls back to the Arial font. Is this normal behaviour or a bug?

Kind regards,

Joachim

4

We can see that you have a commercial license, please send a Helpdesk request regarding this issue for faster communication.