Impossible d'ouvrir des documents Word, Excel et autres

Mobile apps
1

ONLYOFFICE Mobile: Documents / Projects / Web Editors
Do you want to: Suggest a feature / Report a bug / Ask a how-to question
For feature suggestions, describe the result you would like to achieve in detail.
For bug reports, provide the steps to reproduce and if possible a minimal demo of the problem.
Device: Samsung A13
OS version: One UI 6.0
App version: 8.0.0
Mode: Connect to Cloud / On Device
Browser version (for Web editors):

Screenshot_20240311_172947_ONLYOFFICE Documents
Screenshot_20240311_172947_ONLYOFFICE Documents1080×2408 143 KB

2

Hi @cindy.defay :wave:

  • Could you please clarify if the issue still persists?
  • Which cloud service were you connected to? Or is this a problem with opening local documents on your device?
3

Hi,
Yes, the problem persists.
the problem is to open local documents on my device

4

Hey @cindy.defay,
Can I ask you to provide a video demonstrating the issue?